Earllisha Williams
St. Cloud,MN
Summary
Dynamic and results-driven marketing student with hands-on experience in retail operations and customer engagement. Equipped with strong communication skills, a keen eye for market trends, and a passion for creative problem-solving. Seeking to apply my academic knowledge and retail experience to a marketing role where I can contribute to innovative campaigns and drive brand success.
Overview
4
4
years of professional experience
Work History
Merchandising Lead
Kohl's
08.2024 - Current
- Oversee product placement, visual displays, and promotional setups to ensure alignment with Kohl’s merchandising guidelines.
- Monitor sales performance and adjust merchandising strategies to maximize sales and profitability.
- Deliver exceptional customer service, addressing inquiries and resolving issues related to merchandise, ensuring a positive shopping experience.
Customer Experience Lead
Victoria's Secret/ PINK
02.2021 - 07.2024
- Drive sales by providing excellent customer service
- Effectively communicating with customers on sales floor and cash register
- Temporary manager responsible for opening/closing store, managing bank deposits, and overseeing daily operations
- Create a friendly and welcoming environment for customers
- Ability to drive sales and customer loyalty
- Maintaining visual standards and participating in floorsets
- Demonstrating in-depth knowledge of products to assist customers
Sales Associate
Pandora Jewelry
07.2023 - 02.2024
- Promoted credit and loyalty programs
- Sold multiple units of merchandise in a transaction including necklaces, bracelets and charms
- Engaged with customers in a friendly manner
- Actively connected with customers to drive sales, upselling or cross-selling products to meet or exceed sales targets
- Ensuring products are properly displayed and stocked on shelves
Education
Bachelor of Science - Marketing
SAINT CLOUD STATE UNIVERSITY
St. Cloud, MN08.2025
Skills
- Visionary
- Management
- Operations
- Leadership
- Communications
- Microsoft PowerPoint
- Upselling
- Fundraising
- Creativity
- Sales
- Customer Experience
- Customer Service
- Microsoft Word
- Teamwork
- Time Management
- Microsoft Outlook
Extracurricular Activities
Cheerleading, Saint Cloud State University, St. Cloud, MN, 09/01/19, 02/01/22
Timeline
Merchandising Lead
Kohl's
08.2024 - Current
Sales Associate
Pandora Jewelry
07.2023 - 02.2024
Customer Experience Lead
Victoria's Secret/ PINK
02.2021 - 07.2024
Bachelor of Science - Marketing
SAINT CLOUD STATE UNIVERSITY
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