Zhi Cheng Huang
New York,NY
Summary
Driven by a commitment to excellence, I honed my problem analysis and customer service skills at Soft Swerve Ice Cream, enhancing product position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Amicable maintaining orderly and tidy work areas, kitchen work stations and retail display cases. Offering outstanding customer service and collaboration skills.
Overview
4
4
years of professional experience
Work History
New York Summer Youth Employment Program Worker
Soft Swerve Ice Cream
07.2023 - 08.2023
- Offered samples of new ice cream flavors to customers.
- Maximized product consistency by following established recipes and measuring ingredients accurately.
- Ensured compliance with health and safety regulations by adhering to proper food handling procedures at all times.
- Helped maintain a safe work environment by identifying potential hazards and taking appropriate steps to mitigate risks before accidents occurred.
- Enhanced customer satisfaction by creating and maintaining a clean, organized workspace for ice cream production.
- Supported positive team morale by maintaining open communication channels with coworkers and addressing any concerns promptly.
- Maintained a high level of quality control through regular equipment cleaning and maintenance checks.
- Consistently met deadlines for large catering orders by effectively managing time and resources, ensuring timely delivery of high-quality products.
- Boosted employee retention rates through active listening skills, providing support when needed and fostering a positive work atmosphere.
- Assisted in streamlining production processes through effective time management and prioritization of tasks during peak hours.
New York Summer Youth Employment Program Worker
LOISAIDA UNITED NEIGHBORHOOD GARDENS INC
07.2022 - 08.2022
- Managed multiple projects simultaneously, ensuring timely completion and adherence to budget constraints.
- Collaborated with team members to develop comprehensive program plans and achieve project objectives.
- Evaluated program effectiveness, identifying areas for improvement and implementing necessary changes.
- Developed strong relationships with community partners, fostering collaboration and resource-sharing opportunities.
- Provided exceptional support to participants, addressing concerns promptly and effectively resolving issues.
- Delivered consistent results by maintaining a thorough understanding of program requirements and objectives.
- Maintained accurate records of all program-related activities, ensuring compliance with regulatory guidelines.
New York Summer Youth Employment Program Worker
The Arsenal Gallery
12.2021 - 02.2022
- Raised environmental awareness within the organization through informative presentations and workshops.
- Collaborated with team members to develop and implement green policies for company operations.
- Boosted community involvement in sustainability initiatives by organizing local clean-up events and tree planting activities.
- Conducted thorough research on emerging green technologies, helping the team stay updated on new developments in the field of sustainability.
- Partnered with local NGOs to support environmental projects, fostering positive relationships with stakeholders and enhancing corporate social responsibility efforts.
New York Summer Youth Employment Program Worker
Soft Swerve Ice Cream
06.2021 - 08.2021
- Offered samples of new ice cream flavors to customers.
- Maximized product consistency by following established recipes and measuring ingredients accurately.
- Ensured compliance with health and safety regulations by adhering to proper food handling procedures at all times.
- Enhanced customer satisfaction by creating and maintaining a clean, organized workspace for ice cream production.
- Supported positive team morale by maintaining open communication channels with coworkers and addressing any concerns promptly.
- Maintained a high level of quality control through regular equipment cleaning and maintenance checks.
- Cleaned and maintained soft-serve ice cream and yogurt dispensing equipment.
- Provided exceptional customer service, promptly addressing any inquiries or concerns to ensure satisfaction with their ice cream experience.
Code Nation Project Students
Riskified
03.2020 - 06.2020
- Improved code quality by conducting thorough reviews and providing constructive feedback to developers.
- Enhanced software performance by identifying bottlenecks and optimizing code accordingly.
- Streamlined the development process with the implementation of efficient coding standards and best practices.
- Reduced system vulnerabilities by meticulously testing for and addressing potential security risks in code.
- Boosted team productivity through active collaboration, clear communication, and timely resolution of technical issues.
- Expedited project delivery by effectively prioritizing tasks based on urgency, impact, and available resources.
Code Nation Student for Yext
Study And Internship
10.2019 - 12.2019
- Took extensive notes to document lessons and further solidify learning objectives.
- Worked with industry professionals to further drive learning goals.
- Conducted research projects, gathering data and information from a variety of sources.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
Education
BBA -
CUNY Lehman College
250 Bedford Park BlvdSkills
Safety Procedures
Activities supervision
Documentation
Attendance recordkeeping
Problem Analysis
Customer Service
Team Oversight
Timeline
New York Summer Youth Employment Program Worker
Soft Swerve Ice Cream
07.2023 - 08.2023
New York Summer Youth Employment Program Worker
LOISAIDA UNITED NEIGHBORHOOD GARDENS INC
07.2022 - 08.2022
New York Summer Youth Employment Program Worker
The Arsenal Gallery
12.2021 - 02.2022
New York Summer Youth Employment Program Worker
Soft Swerve Ice Cream
06.2021 - 08.2021
Code Nation Project Students
Riskified
03.2020 - 06.2020
Code Nation Student for Yext
Study And Internship
10.2019 - 12.2019
BBA -
CUNY Lehman College
Similar Profiles
Noah BlecknerNoah Bleckner
Ice Cream Scooper at Justine's Ice Cream Parlour Ice Cream Parlour, St Michaels, MdIce Cream Scooper at Justine's Ice Cream Parlour Ice Cream Parlour, St Michaels, Md
Hasibul Hasan TalhaHasibul Hasan Talha
Trainee Sales Officer at DHAKA ICE CREAM INDUSTRIES LTD. (POLAR ICE CREAM)Trainee Sales Officer at DHAKA ICE CREAM INDUSTRIES LTD. (POLAR ICE CREAM)
M. A. MunimM. A. Munim
Senior Section Manager–HR & Compliance at Dhaka Ice Cream Industries Ltd. (Polar Ice Cream)Senior Section Manager–HR & Compliance at Dhaka Ice Cream Industries Ltd. (Polar Ice Cream)