Carlee Schwark
Minnetonka,MN
Summary
Friendly and outgoing individual with sharp service skills. Capable of building relationships with both patients and coworkers, and working quickly yet effectively. Possesses the ability to listen and follow instructions with ease. Overall a reliable and energetic team-player that enjoys learning new things and educating others as well.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Barista
Dunn Brothers Coffee
Circle Pines, MN
02.2022 - Current
- Responsible for both opening and closing the store, handling money, and making coffee drinks
- Prioritizing workflow when the store is busy and there are many orders to complete.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Teaching Assistant and Tutor, Human Physiology
University Of Northwestern Biology Department
St. Paul, MN
01.2021 - Current
- Assisted Professor with Laboratory sessions as well as grading class assignments and assessments.
- Organized group tutoring sessions to help students struggling in similar areas.
- Provided one-on-one and small group instruction to students falling behind in the course, and in their studying skills.
Equipment Manager
University of Northwestern
St. Paul, MN
08.2019 - Current
- Efficiently completing each sports team’s laundry while managing time for other tasks as well
- Practicing team work by configuring a schedule and sharing workload with coworkers.
Barista Shift Supervisor
The Hive on Long Lake
Rice Lake, WI
05.2018 - 08.2022
- Worked as a barista and served/prepared food
- Responsible for both opening and closing the store, handling money, food preparation, and making coffee drinks
- Trained new employees according to store standards.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
Physical Therapy Aide
Optimum Therapies
Rice Lake, WI
05.2018 - 08.2018
- Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
- Stocked, cleaned, and organized clinic regularly.
- Enforced safety procedures with all patients.
- Worked with patients from age 10 to 70+.
Cashier, Customer Service Representative
Marketplace Foods
Rice Lake, WI
10.2016 - 12.2017
- Worked as a cashier and was promoted to a customer service representative
- As a cashier I was responsible for being personable and efficiently completing a customer’s transaction
- As a customer service representative I was responsible for handling money, calculating postage and other packaging for USPS, and assisting customers with any questions or concerns they might have had.
Education
Bachelor of Science - Kinesiology Pre-Therapy, Psychology
University of Northwestern
05.2022
High School Diploma -
Rice Lake High School
06.2018
Skills
- Verbal/written communication
- Flexibility
- Managing workload
- Organizational skills
- Proficient in Microsoft Word, Excel, and Powerpoint
- Assisting patients
- Maintain Confidentiality
- Therapeutic modalities
- Caring Personality
- Relationship building
Certification
- Heartsaver First Aid, American Heart Association - 9/12/2021
- Basic Life Support, American Heart Association - 9/12/2021
Timeline
Barista
Dunn Brothers Coffee
02.2022 - Current
Teaching Assistant and Tutor, Human Physiology
University Of Northwestern Biology Department
01.2021 - Current
Equipment Manager
University of Northwestern
08.2019 - Current
Barista Shift Supervisor
The Hive on Long Lake
05.2018 - 08.2022
Physical Therapy Aide
Optimum Therapies
05.2018 - 08.2018
Cashier, Customer Service Representative
Marketplace Foods
10.2016 - 12.2017
Bachelor of Science - Kinesiology Pre-Therapy, Psychology
University of Northwestern
High School Diploma -
Rice Lake High School
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