Summary
Overview
Work History
Education
Skills
Timeline
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Gabrielle Hickey

Raleigh,NC

Summary

Communicative and professional leader experienced in problem-solving. Skilled in fostering creativity and enjoying work while valuing knowledge.

Overview

2
2
years of professional experience

Work History

Certified Trainer

Olive Garden Restaurant
Raleigh, NC
01.2024 - Current
  • Provided one-on-one coaching sessions to help individuals improve their skills.
  • Analyzed feedback from trainees to ensure the effectiveness of course materials and instruction methods.
  • Provided guidance to new hires regarding job tasks and responsibilities
  • Communicated updates on team performance to management.

To-Go Specialist

Olive Garden Restaurant
Raleigh, NC
04.2023 - Current
  • Operated cash register, collected payment from customers and provided change when necessary.
  • Provided menu information and answered questions about ingredients or preparation methods of food items.
  • Verified accuracy of all orders before packing them into bags or containers for take-out.
  • Maintained cleanliness of the restaurant by wiping tables, sweeping floors, cleaning windows, counters and other surfaces as needed.

Host

Olive Garden Restaurant
Raleigh, NC
01.2023 - Current
  • Managed seating arrangements based on servers' timing and workload.
  • Organized and streamlined party arrangements, optimizing wait times
  • Communicated with managers during wait times.

Education

Bachelor of Science - Psychology

Fayetteville State University
Fayetteville, NC
05-2027

Skills

  • Personalized Instruction
  • Learning strategy
  • Course evaluation
  • Training Needs Analysis
  • Improvement planning
  • Creative Problem-Solving

Timeline

Certified Trainer

Olive Garden Restaurant
01.2024 - Current

To-Go Specialist

Olive Garden Restaurant
04.2023 - Current

Host

Olive Garden Restaurant
01.2023 - Current

Bachelor of Science - Psychology

Fayetteville State University

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Gabrielle Hickey