Gabrielle Hickey
Raleigh,NC
Summary
Communicative and professional leader experienced in problem-solving. Skilled in fostering creativity and enjoying work while valuing knowledge.
Overview
2
2
years of professional experience
Work History
Certified Trainer
Olive Garden Restaurant
Raleigh, NC
01.2024 - Current
- Provided one-on-one coaching sessions to help individuals improve their skills.
- Analyzed feedback from trainees to ensure the effectiveness of course materials and instruction methods.
- Provided guidance to new hires regarding job tasks and responsibilities
- Communicated updates on team performance to management.
To-Go Specialist
Olive Garden Restaurant
Raleigh, NC
04.2023 - Current
- Operated cash register, collected payment from customers and provided change when necessary.
- Provided menu information and answered questions about ingredients or preparation methods of food items.
- Verified accuracy of all orders before packing them into bags or containers for take-out.
- Maintained cleanliness of the restaurant by wiping tables, sweeping floors, cleaning windows, counters and other surfaces as needed.
Host
Olive Garden Restaurant
Raleigh, NC
01.2023 - Current
- Managed seating arrangements based on servers' timing and workload.
- Organized and streamlined party arrangements, optimizing wait times
- Communicated with managers during wait times.
Education
Bachelor of Science - Psychology
Fayetteville State University
Fayetteville, NC05-2027
Skills
- Personalized Instruction
- Learning strategy
- Course evaluation
- Training Needs Analysis
- Improvement planning
- Creative Problem-Solving
Timeline
Certified Trainer
Olive Garden Restaurant
01.2024 - Current
To-Go Specialist
Olive Garden Restaurant
04.2023 - Current
Host
Olive Garden Restaurant
01.2023 - Current
Bachelor of Science - Psychology
Fayetteville State University