Kiara Aguilar
Houston,TX
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Security Guard-Administrative Assistant
Allied Universal
07.2020 - 08.2024
- Ensured accurate record-keeping with diligent data entry and database management for vital company information
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Gas Station Attendant
HEB Grocery Store
04.2017 - 04.2021
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Cleaned up gas and other spills in accordance with spill procedures.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Maintained clean and orderly work station.
- Completed daily paperwork accurately, streamlining administrative processes for management review.
- Provided assistance to customers with fueling vehicles, promoting safety and efficiency on site.
- Inspected fuel pumps and fuel tanks for proper operations and safety.
Cashier
H-E-B Grocery
10.2014 - 04.2017
- Scanned, bagged groceries, manually entered PLU codes for produce, input coupons
- Assisted customers with carry out/loaded groceries
- Provided a customer service experience with fair, friendly, and courteous service.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associates in Health Sciences -
Houston Community College
Houston, TX05.2018
High School Diploma -
Chávez High School
Houston, TX05.2015
Skills
- Cash Deposit Preparation
- Data Collection
- De-Escalation Techniques
- Administrative Support
- Dispute Resolution
- Microsoft Outlook
- POS systems expert
- Client Engagement
- Payment management
Certification
- Adults First Aid/CPR AED
Timeline
Security Guard-Administrative Assistant
Allied Universal
07.2020 - 08.2024
Gas Station Attendant
HEB Grocery Store
04.2017 - 04.2021
Cashier
H-E-B Grocery
10.2014 - 04.2017
Associates in Health Sciences -
Houston Community College
High School Diploma -
Chávez High School
Similar Profiles
Henrico SantvillHenrico Santvill
Armed Security Professtional at Allied Barton/ Allied Universal Security Inc.Armed Security Professtional at Allied Barton/ Allied Universal Security Inc.
Gregory W. Isaac JrGregory W. Isaac Jr
Client Account Manager Event Services at Universal Horror Unleashed-Allied UniversalClient Account Manager Event Services at Universal Horror Unleashed-Allied Universal
MAGELLA LOUIUSMAGELLA LOUIUS
Security/Screener (arm, unarmed) at Allied Barton Security/ Allied UniversalSecurity/Screener (arm, unarmed) at Allied Barton Security/ Allied Universal
Michael RodriguesMichael Rodrigues
Security Officer at Allied Barton/Allied UniversalSecurity Officer at Allied Barton/Allied Universal
Teia AllenTeia Allen
Senior Client Relations Specialist at Veterans Affairs Medical Center (Prosthetics)Senior Client Relations Specialist at Veterans Affairs Medical Center (Prosthetics)