Ebany Ruiz
Santa Ana,CA
Summary
My goal is to grow within a professional company where I can utilize my current skills and develop new ones that will serve me well in the future. I don't plan to stay in the same position forever; I enjoy challenges and will strive every day to grow, improve, and learn so I can be better and contribute to the company's needs and those of its clients.
Overview
1
1
year of professional experience
Work History
Customer service
Chevrón
Santa Ana, California
02.2025 - 07.2026
- Provided customer service by effectively resolving inquiries and complaints, enhancing customer satisfaction.
- Enhanced customer satisfaction by resolving issues with knowledgeable, friendly service.
- Proven ability to handle difficult situations and turn dissatisfied customers into brand advocates through empathetic communication and quick solutions.
- Prepared food items according to recipes and safety standards for customer service.
- Performed thorough cleaning of store to maintain a hygienic shopping environment.
- Working more than 6 consecutive hours in a cooler.
Education
Diploma de bachillerato -
escuela secundaria Saddleback
Santa AnaColegio de Santa Ana
Santa Ana, CASkills
- Customer service
- Attention to detail
- Conflict resolution
- Empathetic communication
- Ability to work under pressure
- Leadership
- Continuous learning
Languages
- Spanish, Native
- English, Intermediate
Projects
I am currently studying at Santa Ana College. My goal is to complete my coursework and earn my diploma. I study and work simultaneously, managing my time effectively while remaining efficient and fulfilling my responsibilities.
Timeline
Customer service
Chevrón
02.2025 - 07.2026
Diploma de bachillerato -
escuela secundaria Saddleback
Colegio de Santa Ana