Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ermir Xhaferi

Hawthorne,NJ

Summary

Reliable worker serving customer needs. Pleasantly offers customers assistance to drive service and satisfaction. Considered hardworking, punctual, and approachable. I am currently studying business with a focus of marketing at Bergen Community College.

Overview

3
3
years of professional experience

Work History

Invoice Clerk

Xhaferi Woodworking
Hawthorne, NJ
04.2021 - Current
  • Prepared and mailed invoices to customers, processed payments and documented account updates.
  • Executed billing tasks and recorded information in company databases.
  • Monitored outstanding invoices and performed collections duties.

Cashier

Kings Food Markets
Midland Park, NJ
01.2020 - 02.2021
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.

Busser

Bottagra
Hawthorne, NJ
08.2021 - Current
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
  • Improved customer satisfaction rates by answering customers' questions and resolving issues.


Education

High School Diploma -

Bergen Community College
Paramus, NJ
05.2023

Skills

  • Detail-Oriented
  • Hard Working
  • Goal Oriented
  • Fast Learner
  • Reliable and Responsible
  • Honest and Ethical

Languages

Albanian
Native or Bilingual
Spanish
Elementary
Italian
Limited Working

Timeline

Busser

Bottagra
08.2021 - Current

Invoice Clerk

Xhaferi Woodworking
04.2021 - Current

Cashier

Kings Food Markets
01.2020 - 02.2021

High School Diploma -

Bergen Community College

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Ermir Xhaferi