Experienced with invoice management and financial documentation. Utilizes organizational skills and attention to detail to ensure accuracy and compliance. Knowledge of invoicing software and processes to streamline operations and support financial goals.
Overview
11
11
years of professional experience
Work History
Invoice Clerk
Tia Marie Trucking
07.2022 - Current
Prepared and mailed invoices to customers, and documented account updates.
Reviewed invoices for accuracy and completeness prior to issuing payments.
Processed invoices and payments in line with company policies and procedures.
Enhanced customer satisfaction by promptly addressing inquiries and resolving billing disputes with diplomacy and professionalism.
Managed approximately 30 incoming calls, emails per day from customers.
Medical Assistant
Rehabilitation Physicians, PC
08.2017 - 07.2022
Maintain record management via fax or request records to ensure information is current.
Assist doctors with prepping medical charts, orders, calls, physical evaluations and procedures.
Call patients to schedule appointments and check that diagnostic paperwork has been received.
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Shift Supervisor
Tim Hortons
06.2014 - 03.2019
Count end of day sales and money double checking for errors and theft.
Receive and handle customer orders making sure customer satisfaction was met.
Prepare and bake food items while following company policy to deliver consistent product.
Trained new employees and delegated daily tasks and responsibilities.
Responded to and resolved customer questions and concerns.
Certified Nursing Assistant
West Bloomfield Nursing Center
02.2016 - 08.2017
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
Education
General Studies -
Schoolcraft Community College
Livonia, MI
09-2014
Skills
Invoice processing
Dispute resolution
Customer service
Time management
Attention to detail
Multitasking
Active listening
Effective communication
QuickBooks experience
Personal Information
Hobbies: Seasonal fishing to explore different lakes while learning new techniques and methods., Create clothing, tumblers, and costumes via a circuit vinyl cutting machine while utilizing software for unique customization., Plan and execute adventurous camping travels utilizing limited space, resources, and materials for a fun experience.