Jennifer Chen
High Point,NC
Summary
Independent worker with at least 6 years of experience working with people and solid communication skills. Looking to branch out into a more creative career that still aligns with people and communication skills. Effectively knowing how to use technological tools and skills to complete special projects with clients.
Overview
6
6
years of professional experience
Work History
Home Organizer Volunteer
Local Clients
Greensboro, NC
03.2022 - Current
- Entrusted to handle confidential and sensitive situations in a professional matter.
- Applied mobility assistance knowledge to safely ambulate clients in different spaces involving varying elevations and obstacles.
- Handled organizing household items in a way where it is pleasing to the eye along with providing consolation resulting in satisfaction in clients.
- Handled incoming mail, bills, and invoices and completed appropriate actions.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
Independent Contractor
DoorDash
High Point, NC
02.2022 - 04.2022
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Consulted with over 30 customers per day to assess needs and propose optimal solutions.
- Collaborated closely with clients to better understand the entire project scope.
- Managed day-to-day operations of consulting business, which required such tasks as consistent communication and completing orders in a timely manner.
Food Service Team Member
Bao Bao Kitchen
Greensboro, NC
03.2021 - 09.2021
- Received orders from customers and input into an order management system.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples, and responses to particular requests.
- Sanitized tables, high chairs, and drink fountain areas after customer use and periodically throughout the day.
- Prepared food orders to support waitstaff and other team members.
- Distributed food during busy peak periods to drive customer satisfaction.
Assistant Manager
Wings And Grill
Greensboro, NC
08.2019 - 05.2020
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Assistant General Manager
Chen's Express
Greensboro, NC
01.2016 - 05.2020
- Resolved problems promptly to elevate customer approval.
- Mentored and motivated team members to achieve challenging business goals.
- Handled cash accurately and prepared deposits.
- Motivated, trained and disciplined employees to maximize performance.
- Managed team schedule with eye for coverage needs and individual strengths.
Education
Associate of Arts -
Guilford Technical Community College
Jamestown, NC05.2020
High School Diploma -
Gtcc Middle College High School
Jamestown, NC05.2018
Skills
- Advanced Communication
- Creative Problem Solving
- Quick Problem Solving
- Friendly Positive Attitude
- Space Planning
- Event Sale
- Scheduling Medical Appointments
- Organizing and Prioritizing
Interests
- Organizing the home such as closets, bedrooms, kitchen, etc. in an aesthetically pleasing manner
- Fashion
- Filming
- Photography
- Room decorating and Remodeling
- Crocheting
- Beauty related activities
Languages
English
Native or Bilingual
Chinese (Mandarin)
Limited Working
Timeline
Home Organizer Volunteer
Local Clients
03.2022 - Current
Independent Contractor
DoorDash
02.2022 - 04.2022
Food Service Team Member
Bao Bao Kitchen
03.2021 - 09.2021
Assistant Manager
Wings And Grill
08.2019 - 05.2020
Assistant General Manager
Chen's Express
01.2016 - 05.2020
Associate of Arts -
Guilford Technical Community College
High School Diploma -
Gtcc Middle College High School
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