Eben Bobby
Detroit,MI
Summary
Customer-oriented professional with a passion for electric vehicle repair. Proven history in safety awareness, customer service, and troubleshooting.
Overview
6
6
years of professional experience
Work History
Cat Delivery Service
Beeblebrox Sphynx & Lykoi
01.2019 - Current
- Ensured delivery vehicle cleanliness both inside and out, maintaining a positive image for the company during customer interactions.
- Resolved customer complaints professionally by listening attentively, offering solutions, and following up on successful resolutions.
- Organizing inventory and loading vehicles for efficient deliveries.
- Travel Support: Assisting with long-distance travel, ensuring cats are transported according to travel regulations.
- Delivery by air and vehicle across the U.S.
Vehicle Parts and Supplies Coordinator
DZ Speedy Auto Parts
05.2021 - 08.2023
- Procure and retrieve vehicle parts and supplies inventory from suppliers.
- Responsible for listing and servicing monthly sales of over $200K and shipping 500+ packages monthly.
- Create clear, precise and properly detailed vehicle product listings.
- Correspond with online customers to address questions or complaints about products, policies or shipping methods.
Sales Associate
Duty Free Americas Inc.
05.2019 - 04.2020
- Offered each customer personal service to boost sales and customer satisfaction.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Shop Assistant - Summer Intern
Port Sanilac Auto Care
05.2018 - 09.2018
- Maintained shop or designated area with regular cleaning.
- Performed shop maintenance and repairs using hand and power tools.
Education
Electronic Vehicle Technician Certification - Electric Vehicle Technician Training Program
Oakland County Community College
Auburn Hills, MI09.2024
Associate of Business Administration - Business
St. Clair County Community College
Port Huron, MI05.2021
High School Diploma -
Croswell-Lexington High School
Croswell, MI05.2019
Skills
- Electronic Vehicle Fundamentals
- Blueprint Reading & Schematics
- Hazardous Energy
- Hazardous Material Handling
- Electronic Logics & Circuits
- Electronic Sensor Systems
- Drive Trains & Mechanical Systems
- Programmable Logic Controllers (PLC)
- Battery Technology
- Industrial Math
- Charging Stations
Training and Development
United States Naval Sea Cadet Corps (2013-2018)
- Participated in a youth development program sponsored by the U.S. Navy; received training on military motor vehicle maintenance.
Timeline
Vehicle Parts and Supplies Coordinator
DZ Speedy Auto Parts
05.2021 - 08.2023
Sales Associate
Duty Free Americas Inc.
05.2019 - 04.2020
Cat Delivery Service
Beeblebrox Sphynx & Lykoi
01.2019 - Current
Shop Assistant - Summer Intern
Port Sanilac Auto Care
05.2018 - 09.2018
Electronic Vehicle Technician Certification - Electric Vehicle Technician Training Program
Oakland County Community College
Associate of Business Administration - Business
St. Clair County Community College
High School Diploma -
Croswell-Lexington High School