EBENEZER TAWIAH
KENT,WA
Summary
Hardworking maintenance Technician bringing 10+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Adept at interpreting blueprints, developing schedules and overseeing team operation. Strong knowledge of hand and power tool operation and safety measures.
Overview
16
16
years of professional experience
Work History
Maintenance Technician
Back Of House Concept (BOH)
12.2021 - Current
- Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Installed new locks, door handles and door closers.
- Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
- Partnered with facility management to successfully complete projects within anticipated deadlines.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets and other equipment.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Removed dirt and lubricated machinery shafts, bearings and gears as part of regular maintenance.
- Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
- Trained junior maintenance professionals on correct repair and cleaning procedures.
- Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
- Finalized work on building systems by completing basic carpentry and other finish work.
- Used various equipment to remove snow and sprinkled rock salt on walkways to prevent falls.
- Calibrated temperature and equipment settings to optimize performance.
- Determined new technique to streamline maintenance processes to increase workflow.
- Examined alarm systems and monitors to meet fire marshal standards and safeguard personnel.
- Reduced opportunities for theft and trespassers by securing entrances and exits.
- Checked for storm damage around property and contacted maintenance manager with findings.
- Studied system requirements to order components and parts and perform acceptance tests.
- Reviewed blueprints and specifications to identify most effective ways to approach projects.
Sales Associate
Home Depot
08.2022 - 09.2023
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Processed product returns and assisted customers with other selections.
- Achieved perfect attendance and on-time record.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Maintained records related to sales, returns and inventory availability.
- Completed orders and organized product deliveries to meet customer timetables.
- Tracked stock using company inventory management software.
- Loaded and unloaded merchandise using ladder and pallet jack.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
Warehouse Associate
Amazon
10.2021 - 12.2021
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Wrapped pallets in shrink wrap prior to loading.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel.
- Checked packages and merchandise for damage and notified vendors.
- Operated forklifts to transfer inventory to and from target destinations.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
Electrician
ETN Electrical & Construction Enterprise
04.2017 - 08.2021
- Worked from ladders, scaffolds and lifts to install, maintain or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Worked with various types of cableways, conduits and other electrical raceways.
- Used testing instruments such as ohmmeters, voltmeters, ammeters and multimeters.
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Read and interpreted electrical, mechanical and architectural drawings and electrical code specifications for wiring layouts.
- Inspected electrical systems, equipment and components to identify hazards, defects and repair requirements.
- Stored and maintained power tools and equipment for each job.
- Planned layout and installation of electrical wiring, equipment and fixtures based on specifications and applicable code.
- Demonstrated expertise in use of cable reels, stripping tools, voltage detectors and wire and cable cutters to complete fast-paced work.
- Launched troubleshooting and tests on equipment post-installation to confirm compatibility and safety of electrical systems.
- Coordinated with other trades and general contractors to facilitate layout of recessed fixtures and architectural lighting.
- Analyzed blueprints to diagnose potential electrical hazards and carry out risk assessments prior to starting new jobs.
- Enhanced quality control by inspecting condition of equipment and tools.
- Tested equipment tools such as oscilloscopes, ammeters and test lamps.
Electrician's Apprentice
Fred & Co Electricals
02.2008 - 08.2015
- Assisted Master Electrician in conduit placement inside designated partitions, walls and other concealed areas.
- Worked with Master Electrician and other electricians to provide installation, repair and maintenance for industral printing machine systems.
- Pulled wire through conduits and through holes in walls and floors.
- Worked under supervision of Journeyman Electrician to learn trade and develop electrical knowledge.
- Organized materials and tools in to maintain clean and neat work areas.
- Read and interpreted drawings to provide wiring layouts for new installations
- Checked and performed electrical wiring through conduits and holes in walls and floors.
- Tested continuity of circuits using test equipment to verify compatibility and safety of systems following installation, replacement or repair.
- Installed appropriate parts to bring electrical power to audio and visual equipment, signaling devices and heating or cooling systems.
- Provided layouts for new electrical system and component installations by reading and interpreting drawings accurately.
- Replaced and repaired lighting fixtures and electrical control and distribution equipment.
- Spliced, joined and connected wire to fixtures and other electrical components.
- Installed safety and distribution components for electrical systems, such as switches, resistors and circuit-breaker panels.
- Studied building schematics to determine location of wiring and equipment.
- Connected appropriate parts to deliver power to audio and visual equipment, signaling devices and heating or air conditioning systems.
- Consulted with management on functionality and lifespan of electrical equipment, advising when continued use may be hazardous.
- Helped complete system installations, digging trenches and breaking up concrete.
Education
Bachelor of Technology - Electrical, Electronics Engineering
Kumasi Technical University
Kumasi, Ghana08.2019
Higher National Diploma (HND) - Electrical, Electronics Engineering
Takoradi Technical University
Takoradi, Ghana10.2017
Skills
- Project Estimation and Bidding
- Problem-Solving Ability
- Power and Hand Tool Use
- Mechanical Expertise
- Safety Awareness
- Blueprint and Schematic Understanding
- Equipment Installation
- Equipment Repair
- Troubleshooting Strengths
- Word Processing
- Equipment Dismantling
- Electrical Component Replacement
- Voltage Testers
- Alarm System Monitoring
- Equipment Assembly
- Supply and Parts Ordering
- Carbon Monoxide Detectors
- Light Carpentry
- Metal Cutting and Shaping
- Dismantle Machines
- Voltage Meters
- Electric Clippers
- Air Handler
- Conveyor Systems
- Industry Standards and Regulations
Timeline
Sales Associate
Home Depot
08.2022 - 09.2023
Maintenance Technician
Back Of House Concept (BOH)
12.2021 - Current
Warehouse Associate
Amazon
10.2021 - 12.2021
Electrician
ETN Electrical & Construction Enterprise
04.2017 - 08.2021
Electrician's Apprentice
Fred & Co Electricals
02.2008 - 08.2015
Bachelor of Technology - Electrical, Electronics Engineering
Kumasi Technical University
Higher National Diploma (HND) - Electrical, Electronics Engineering
Takoradi Technical University
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