Eberaldo Vidrio
Covina,CA
Summary
Seasoned Commission Sales representative knowledgeable about selling Gallo products and bringing 19 years of customer relations experience. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success.
Overview
21
21
years of professional experience
Work History
Sales Representative
Gallo Wine Company
Downey, CA
09.2005 - 09.2021
- Increased profits by 22% through generating and maintaining relationships with 84 accounts and effectively selling new products.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
- Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
- Utilized various sales techniques to develop relationships with customers and drive sales.
- Resolved all issues efficiently and enhanced customer satisfaction.
- Adapted sales techniques to specific clients and promoted products based on individualized client needs.
- Boosted brand awareness, implemented promotional campaigns and employed sales tactics for all Gallo wine and suppliers.
- Exceeded established sales goals and increased client retention.
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
- Acquired new customers, generating 20% of team revenue.
Sales Representative
Gallo Wine Co.
Pacoima, CA
03.2005 - 09.2005
- Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
- Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
- Immediately addressed problems with customers to promote speedy resolution.
- Identified and analyzed key competitors and related products.
Account Merchandiser
Gallo Wine Co.
Los Angeles, CA
09.2003 - 03.2005
- Arranged consistent shelves, bins and racks at Vons locations by following established planograms.
- Assembled promotional displays, including quarter and full-size point of purchase displays.
- Moved merchandise in quick and accurate manner to maximize productivity.
- Traveled to assigned location using personal vehicle, showed up time and worked efficiently to complete jobs.
- Changed shelves, racks and displays to meet new schematic designs.
- Reset specific store departments or entire stores and fully set up new stores according to planograms.
- Adhered to all safety processes and procedures when stocking store to avoid falls and other injuries.
- Blocked and faced products on displays and shelves in accordance with company policy.
Route Driver
Sparkletts
Orange, CA
02.2001 - 09.2003
- Streamlined trucker routes and organization for Sparkletts’s deliveries by introducing new customers.
- Delivered bottle water for Sparkletts on cross-countie routes using freight trucks.
- Maintained client relationships for 2 years and cultivated dozens of new, long-lasting relationships.
- Logged mileage, stops, orders and carton counts for each route.
- Processed payments by hand, made change and provided receipts.
- Handled customer concerns and issues effectively.
Education
High School Diploma -
Arroyo High School ‘00
El Monte, CA07.2000
Skills
- Merchandising expertise
- Account servicing
- Order processing
- Account development
- Visiting customer locations
- Sales
- Marketing understanding
- Revenue generation
- Records management
- Company processes
- Customer relations
- Client service
- Sale expertise
- Point-of-sale orders
- Customer service
- Problem solving strength
Timeline
Sales Representative
Gallo Wine Company
09.2005 - 09.2021
Sales Representative
Gallo Wine Co.
03.2005 - 09.2005
Account Merchandiser
Gallo Wine Co.
09.2003 - 03.2005
Route Driver
Sparkletts
02.2001 - 09.2003
High School Diploma -
Arroyo High School ‘00
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