Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Eboni Holloway

Mayfield Heights,OH

Summary

Results-driven Lean Leader known for high productivity and efficiency in task completion. Specialize in process optimization, waste reduction, and continuous improvement strategies. Excel in leadership, problem-solving, and communication, ensuring seamless collaboration and impactful results across teams.

Overview

10
10
years of professional experience

Work History

CPT Lead

Amazon
North Randall
08.2019 - Current
  • Partnered with Operations Managers, Process Assistants, and associates from multiple departments to ensure that shipments are delivered to customers by their promised time.
  • Inspected, labeled, and moved customer orders to verify accuracy, prevent errors, and meet shipment timetables.
  • Monitored employee performance and offered mentoring and leadership to improve any inadequacies.
  • Led the implementation of 5S workplace organization strategies throughout the facility.

Assistant Manager

Smoothie King
Mayfield Heights, OH
06.2022 - 12.2022
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Maintained the store in compliance with company policy and health regulations.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Assisted with planning schedules, delegating assignments, and meeting coverage and service demands.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Beauty Advisor

Ulta Cosmetics
Mayfield Heights, OH
04.2021 - 06.2021
  • Provided customers with product advice and recommendations based on their individual needs.
  • Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
  • Greeted customers upon entering store or salon and established friendly relationships with them.
  • Maintained an up-to-date knowledge of all beauty products available for sale.
  • Delivered product demonstrations and sample applications, raising exposure of key brands
  • Offered beauty tips and tutorials in alignment with latest trends

Sales Associate

Nordstrom
Beachwood
12.2018 - 06.2019
  • Stocked and organized inventory
  • Maintained accurate and attractive merchandise displays, ensuring strategic placement of products to maximize sales.
  • Assisted customers with product selection, sizing and styling.
  • Processed transactions using a point-of-sale system.
  • Collaborated with management teams to develop innovative marketing strategies.
  • Developed trusting relationships with customers by making personal connections.
  • Upsold additional items based on customer interests and needs.

Hostess/Server

Red Lobster
Beachwood
06.2017 - 02.2019
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Organized reservations and walk-in parties to ensure guest satisfaction.
  • Managed phone calls and customer queries.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Assisted with order selection by promoting special promotions or specific menu items.
  • Provided knowledge on the menu and food preparations.
  • Up-sell appetizers, special drinks, and desserts to increase sales.
  • Collected and processed payment transactions.

Math Tutor/Teacher's Aide

Central State University
Wilberforce, OH
11.2014 - 05.2017
  • Assisted students with understanding mathematical concepts such as algebra, geometry, and calculus.
  • Provided individualized tutoring sessions to help students enhance their math skills.
  • Instructed students on proper techniques for solving problems in mathematics.
  • Demonstrated how to use calculators, computers, and other technology tools for problem-solving tasks in mathematics.
  • Assisted teachers with classroom management to maintain a positive learning environment
  • Tutored freshmen in college-level math courses, coordinating tutoring hours with lab instructors and teachers.

Education

Bachelors of Science in Biology -

Central State University
Wilberforce, OH
05.2017

Skills

  • Microsoft Office Proficiency
  • Problem Solving
  • Time Management
  • Operations Support
  • Critical Thinking
  • Organization
  • Communication
  • Teamwork

Languages

English

Timeline

Assistant Manager

Smoothie King
06.2022 - 12.2022

Beauty Advisor

Ulta Cosmetics
04.2021 - 06.2021

CPT Lead

Amazon
08.2019 - Current

Sales Associate

Nordstrom
12.2018 - 06.2019

Hostess/Server

Red Lobster
06.2017 - 02.2019

Math Tutor/Teacher's Aide

Central State University
11.2014 - 05.2017

Bachelors of Science in Biology -

Central State University

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Eboni Holloway