EBONI JOE
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Offer a positive professional environment to engage with colleagues, students, parents and community leaders.
Overview
22
22
years of professional experience
Work History
Assistant Preschool Teacher
YMCA Of Greater Cincinnati
Cincinnati, OH
12.2020 - Current
- Encouraged children to interact with each other and participate in group activities.
- Communicated with parents to inform about child's progress and classroom behavior.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Established positive relationships with students and families.
Sr. Support Specialist
Cincinnati Public Schools
Cincinnati, OH
04.2016 - Current
- Provides clerical support for the principal and students Performs typing, word processing, proof reading and editing.
- Processes incoming and outgoing mail
- Establishes and maintains a comprehensive filing system for student files and records
- Coordinates the registration process for new students
- Ensures that parents have received and accurately completed all necessary forms
- Provides other assistance as needed
- Answer all phone calls and respond to messages for the school and direct them accordingly
- Greets and meets visitors.
- Proficient in Business plus (ordering, payroll, budget, requisitions)
Cashier
Remke Markets
Cincinnati, OH
03.2019 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
Payment Account Processor
US BANK
Cincinnati, OH
09.2012 - 04.2016
- Enter new account information; changing information on existing accounts; recording transactions; answering customer inquiries; Receive, classifying, consolidating and summarizing documents and information; Complete reports and providing administrative support
- Answer customer inquiries, resolving customer problems and responding to customer requests for information
- Developed and documented collection procedures and policies to comply with government regulations.
- Implemented new procedures for office functions when needed.
- Developed working relationships with associates, employees of other departments and representatives of other organizations.
Cash Management Specialist II
Fifth Third Bank
Cincinnati, OH
09.2001 - 07.2011
- Completed and mailed bills, contracts, policies, invoices and checks
- Computed, recorded, and proofread data, records and reports
- Assigned tasks to associates, staffed projects, tracked progress and updated managers, partners and clients as necessary
- Implemented new processes and systems for improving customer service satisfaction
- Maintained dept mailbox to research and respond to customer issues Review request to ensure all appropriate documents are submitted.
- Complied with established internal controls and policies.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Education
Bachelor of Arts - Elementary Education
Western Governors University
Salt Lake City, UT07.2025
Associates - Business Administration
Strayer University
Washington, DC05.2016
Skills
- Minimal Supervision-Time Management
- Documentation and Reporting
- Excellent Communication
- Organizational Skills, ( data-entry, decision-making, record keeping, problem-solving)
- Parent, Staff and Student Engagement
- Excellent Clerical Knowledge
Timeline
Assistant Preschool Teacher
YMCA Of Greater Cincinnati
12.2020 - Current
Cashier
Remke Markets
03.2019 - 10.2022
Sr. Support Specialist
Cincinnati Public Schools
04.2016 - Current
Payment Account Processor
US BANK
09.2012 - 04.2016
Cash Management Specialist II
Fifth Third Bank
09.2001 - 07.2011
Bachelor of Arts - Elementary Education
Western Governors University
Associates - Business Administration
Strayer University