EBONI JOE
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Offer a positive professional environment to engage with colleagues, students, parents and community leaders.
Overview
22
22
years of professional experience
Work History
Assistant Preschool Teacher
YMCA Of Greater Cincinnati
12.2020 - Current
- Encouraged children to interact with each other and participate in group activities.
- Communicated with parents to inform about child's progress and classroom behavior.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Established positive relationships with students and families.
Sr. Support Specialist
Cincinnati Public Schools
04.2016 - Current
- Provides clerical support for the principal and students Performs typing, word processing, proof reading and editing.
- Processes incoming and outgoing mail
- Establishes and maintains a comprehensive filing system for student files and records
- Coordinates the registration process for new students
- Ensures that parents have received and accurately completed all necessary forms
- Provides other assistance as needed
- Answer all phone calls and respond to messages for the school and direct them accordingly
- Greets and meets visitors.
- Proficient in Business plus (ordering, payroll, budget, requisitions)
Cashier
Remke Markets
03.2019 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
Payment Account Processor
US BANK
09.2012 - 04.2016
- Enter new account information; changing information on existing accounts; recording transactions; answering customer inquiries; Receive, classifying, consolidating and summarizing documents and information; Complete reports and providing administrative support
- Answer customer inquiries, resolving customer problems and responding to customer requests for information
- Developed and documented collection procedures and policies to comply with government regulations.
- Implemented new procedures for office functions when needed.
- Developed working relationships with associates, employees of other departments and representatives of other organizations.
Cash Management Specialist II
Fifth Third Bank
Cincinnati, OH
09.2001 - 07.2011
- Completed and mailed bills, contracts, policies, invoices and checks
- Computed, recorded, and proofread data, records and reports
- Assigned tasks to associates, staffed projects, tracked progress and updated managers, partners and clients as necessary
- Implemented new processes and systems for improving customer service satisfaction
- Maintained dept mailbox to research and respond to customer issues Review request to ensure all appropriate documents are submitted.
- Complied with established internal controls and policies.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Education
Bachelor of Arts - Elementary Education
Western Governors University
Salt Lake City, UT07.2025
Associates - Business Administration
Strayer University
Washington, DC05.2016
Skills
- Minimal Supervision-Time Management
- Documentation and Reporting
- Excellent Communication
- Organizational Skills, ( data-entry, decision-making, record keeping, problem-solving)
- Parent, Staff and Student Engagement
- Excellent Clerical Knowledge
Timeline
Assistant Preschool Teacher
YMCA Of Greater Cincinnati
12.2020 - Current
Cashier
Remke Markets
03.2019 - 10.2022
Sr. Support Specialist
Cincinnati Public Schools
04.2016 - Current
Payment Account Processor
US BANK
09.2012 - 04.2016
Cash Management Specialist II
Fifth Third Bank
09.2001 - 07.2011
Bachelor of Arts - Elementary Education
Western Governors University
Associates - Business Administration
Strayer University
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