Eboni Trice
Upper Marlboro,USA
Summary
Skilled Pharmacy Technician with background in medical prescription assistance and customer service. Experience includes managing medication inventory, providing patient counseling, and assisting pharmacists with prescription fulfillment. Strong communication skills, knowledge of pharmacy law and ethics, ability to manage multiple tasks simultaneously highlight abilities. Previous roles have showcased commitment to patient care, efficiency improvement in workflow management, and fostering relationships with healthcare providers.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
WALGREENS
Norfolk, VA
10.2023 - Current
- Verifies prescriptions and drug labels, documents, and packages.
- Refilled medications, provided recommendations on over-the-counter products, and verified insurance benefits to enhance customer service.
- Maintains pharmacological practices by checking drug inventory, stocking medications, and monitoring supplies.
- Created customer profiles, updated demographics, allergies, and medications in pharmacy computer systems to ensure accurate patient records.
- Transmits claims to insurance companies for payment and reconciled EOBs.
- Assisted customers by addressing inquiries, locating items, and referring to pharmacists for detailed medication information.
Shift lead
WALGREENS
Norfolk, VA
11.2021 - 10.2023
- Created shift schedule, addressed no-shows, delegated tasks, managed cash up, and reported issues to manager.
- Supervised team to ensure smooth operations during shifts.
- Oversaw staff to maintain high customer satisfaction.
- Assigned tasks to employees based on their roles and skills.
Substitute Teacher
ASCENSION DAY SCHOOL
Norfolk, VA
08.2017 - 10.2021
- Implemented lesson plans assigned by classroom teachers to educate students about key concepts.
- Educated students in various subjects to provide a seamless transition during the absence of the head teacher.
- Created supportive classroom environment tailored to student maturity and interests, fostering effective learning.
- Enforced classroom routines to ensure students stayed on schedule and engaged in learning.
- Maintained accurate student attendance and assignment records to support continuity in education during teacher absences.
Daycare Helper
LITTLE TITANS DAYCARE
Norfolk, VA
06.2016 - 08.2017
- Observed and ensured children's play activities to maintain a safe and nurturing environment.
- Enforced rules to teach good manners and maintain a safe environment.
- Supported lead teacher during snack time, arts and crafts, and naptime to foster a structured daily routine.
- Supported children's emotional and social development with one-on-one attention.
- Communicated with parents about daily activities and any concerning behaviors.
- Planned and coordinated educational field trips to local parks, fire stations, and zoos to enhance children's learning experiences.
Sales Associate
TAYLORS DO IT CENTER
Colley, Norfolk, VA
05.2015 - 06.2016
- Assisted customers in locating products, addressing inquiries, and providing tailored product recommendations.
- Engaged customers in professional dialogue to identify and fulfill their specific needs.
- Executed daily recovery tasks, maintaining clean and organized areas to enhance shopping experience.
- Answered incoming telephone calls to provide store, products, and services information.
- Collected payments and provided accurate change.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Education
HIGH SCHOOL DIPLOMA -
Granby High School
Norfolk, VA06-2017
ASSOCIATE OF SCIENCE -
Tidewater Community College
Norfolk, VA01-2017
Skills
- Prescription management
- Medication safety protocols
- Payment processing
- Inventory management
- Documentation management
- Data entry
- Verbal and written communication
- Patient education techniques
- Relationship management
- Prioritization and organization
- Attention to detail
- Problem-solving
- Critical thinking
References
- Schrie Janet, Walgreens, (757) 434-4328
- Nina Adams, Ascension Day School, (757) 761-1388
- Shannon Curry, (757) 399-9975
- Gwen Merrit, (757) 985-0612
Certification
- Pharmacy Technician-State of Maryland T32560
- Vaccination Technician-State of Maryland T32560
Timeline
Pharmacy Technician
WALGREENS
10.2023 - Current
Shift lead
WALGREENS
11.2021 - 10.2023
Substitute Teacher
ASCENSION DAY SCHOOL
08.2017 - 10.2021
Daycare Helper
LITTLE TITANS DAYCARE
06.2016 - 08.2017
Sales Associate
TAYLORS DO IT CENTER
05.2015 - 06.2016
HIGH SCHOOL DIPLOMA -
Granby High School
ASSOCIATE OF SCIENCE -
Tidewater Community College