Hi, I’m
Ebonia Bly
GA
Summary
Recent graduate with an MS in Health Sciences, a BS in Nutrition with a Dietetic emphasis, and diverse experiences. Seeking a dietetic internship to further develop industry-specific skills and knowledge required to become a Registered Dietitian Nutritionist.
Overview
8
years of professional experience
1
Certification
Work History
Coach, GA
Customer Service Agent
11.2023 - Current
Job overview
- Resolved customer issues with luxury service and managed high-volume inbound calls.
- Offered guidance and advice on calls professionally within company standards and tracked orders from placement to delivery using internal systems.
- Recorded customer communication in CRM, managed stressful situations professionally, and attended training regularly.
Achieving Wellness LLC., GA
NASM Certified Personal Trainer
11.2022 - Current
Job overview
- Assisted clients with developing a reasonable diet based on nutritional guidelines.
- Promoted proper nutrition, hydration, and healthy lifestyle habits to clients.
- Developed individualized fitness programs for clients based on their goals and needs.
- Educated and demonstrated fitness, stretching and conditioning techniques and taught proper use of weights, exercise bands and other fitness equipment in order to minimize risk of injury.
- Monitored progress and adjusted training plans accordingly, and maintained up-to-date records of client information including measurements, body fat percentage, exercise routines.
Ebi Naturals LLC. Macon, GA
Skincare Business Owner
03.2021 - Current
Job overview
- Created a customer service policy to ensure customers were satisfied with products or services, assisted customers, and provided excellent service through face-to-face interactions and phone conversations.
- Implemented systems for tracking sales performance and analyzing data trends to maximize profitability.
- Developed effective business plans to focus strategic decisions on long-term objectives and monitored cash flow to ensure proper budgeting of resources.
- Negotiated vendor contracts, analyzed financial statements, managed inventory, and monitored supplies.
- Educated customers on various products through marketing strategies and campaigns.
Georgia Southern University HousingStatesboro, GA
Resident Advisor
07.2017 - 03.2020
Job overview
- Mediated roommate conflicts, supported new residents' transition, and maintained positive relationships with over 160 residents on campus.
- Assisted faculty advisors in providing academic resources and conducted various educational sessions, including campus tours and new resident orientation.
- Ensured safety and security by promptly responding to emergencies, monitoring building entrances and exits, and conducting regular rounds while facilitating open dialogue to promote community atmosphere and educate students on residence hall policies.
- Managed budgetary responsibilities associated with programming initiatives and special projects and maintained accurate student attendance records at on-campus events and programs.
- Collaborated and organized educational workshops for residents related to nutrition education, mental health awareness, and physical education
- Actively participated in departmental training sessions designed to increase the knowledge base of RA role expectations.
Wesleyan CollegeMacon, GA
Lifeguard
05.2016 - 08.2018
Job overview
- Responded promptly to medical emergencies in the pool area and kept a vigilant watch over swimmers to react quickly to distressing situations.
- Monitored weather reports to warn the public of potential inclement weather and proper safety procedures.
- Prepared detailed incident reports following accidents or other incidents, enforced all safety regulations, and posted rules for patrons.
- Conducted regular cleaning and maintenance of pool equipment
Education
Georgia State UniversityAtlanta, GA
Master of Science from Nutrition
12-2023
Georgia Southern UniversityStatesboro, GA
Bachelor of Science from Nutrition And Food Sciences - Dietetics Emphasis
05-2020
Skills
- Customer Service
- Multitasking
- Excellent Interpersonal Skills
- Flexible and Adaptable
- Emergency Response
- First Aid/CPR
- Teamwork and Collaboration
- Complex Problem-Solving
- Brand Management
- Business Development
- Financial Management
- Verbal & Written Communication
- Analytical and Critical Thinking
- CRM Software Proficiency
Certification
- National Academy of Sports Medicine - Certified Personal Trainer 2022 - January 2026
- CPR Certification 2018 - July 2024
Affiliations
Professional Involvement and Volunteer Experience - Costa Rica Service Learning (38 hours) May 10-17, 2019
• Assisted in feeding and preparing nutritious food for elderly patients
• Assisted with personal care, feedings, hygiene, and toiletry assistance
• Assisted with physical therapy and physical fitness activities with patients
HOPE Scholarship Fall 2016 - 2020
Accomplishments
Completed Braswell Food Company Recipe Development in Statesboro, GA
• Developed three recipes (appetizer, lunch and dessert) using Braswell's Honey Mustard Dipping sauce in three different ways: created recipes: Sweet & Tangy Honey Mustard Coconut Shrimp, Apple Salad with Zesty Honey Mustard Dressing and Honey Mustard Cheesecake Bites
• Calculated nutrition facts for each recipe and presented in commercial kitchen to Braswell's representative
Georgia Nutrition Council
• Created and presented an nutrition education display for Georgia Nutrition Council organization at annual conference
Languages
Spanish
Full Professional
Timeline
Customer Service Agent
Coach
11.2023 - Current
NASM Certified Personal Trainer
Achieving Wellness LLC.
11.2022 - Current
Skincare Business Owner
Ebi Naturals LLC.
03.2021 - Current
Resident Advisor
Georgia Southern University Housing
07.2017 - 03.2020
Lifeguard
Wesleyan College
05.2016 - 08.2018
Georgia State University
Master of Science from Nutrition
Georgia Southern University
Bachelor of Science from Nutrition And Food Sciences - Dietetics Emphasis