Ebonie Hunt
Jackson,TN
Summary
Experienced healthcare professional with a background at Coram Healthcare, showcasing expertise in healthcare billing and a solid understanding of HIPAA standards. Improved patient registration processes and maintained confidentiality, while collaborating effectively with team members and implementing meticulous planning. Utilized strong data management skills and a patient-centric approach to streamline service delivery.
Overview
12
12
years of professional experience
Work History
Patent Account Representative
Coram Healthcare
Jackson T N
08.2018 - Current
- Confirmed patient eligibility for required medical services.
- Gathered demographic and insurance information to register patients for medical appointments.
- Imaged and scanned patient and registration documentation into electronic patient records.
- Demonstrated adaptability in handling high-volume periods while maintaining a calm demeanor, resulting in efficient service delivery during peak hours.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained patient confidentiality by adhering to HIPAA regulations and securing sensitive information.
- Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
- Assisted with training new hires on best practices for managing various aspects of the registration process including collecting sensitive information, navigating software systems, and maintaining confidentiality.
Health Care Assistant
Madison Haywood Developmental Services
Jackson Tn
08.2012 - 07.2018
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed patient skin conditions and reported findings to registered nurse.
- Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.
- Supported nursing staff with care of incontinent patients and promotion of continence care.
Education
High School Diploma - Dual Path
Jackson Central Merry High
Jackson Tn 05.2006
Skills
- Understanding of HIPAA Standards
- Claims Verification Process
- Healthcare Billing Expertise
- Insurance Billing Expertise
- Timely Follow-Up
- Data Management Skills
- Skilled in Medical Vocabulary
- Effective Team Collaboration
- Strong Written Communication Skills
- Payment Management
- HIPAA
- Detail-Oriented Planning
Timeline
Patent Account Representative
Coram Healthcare
08.2018 - Current
Health Care Assistant
Madison Haywood Developmental Services
08.2012 - 07.2018
High School Diploma - Dual Path
Jackson Central Merry High