Ebonie Navarro
Visalia,CA
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking new work force opportunities to expand skills while facilitating company growth. Hardworking and reliable with strong multi-tasking abilities. Offering accelerating & cautious work ethnic.
Highly skilled in phlebotomy techniques, with hands-on experience gained during internship. Demonstrated skills in accurate specimen collection, patient comfort and communication, and maintaining a sterile environment for procedures. Impressively contributed to previous role by ensuring smooth clinical operations while prioritizing patient safety and confidentiality. Possess strong knowledge of medical terminologies, laboratory process flow and quality assurance protocols.
Overview
7
7
years of professional experience
Work History
Dietary Aide
Visalia Post Acute
Visalia
01.2023 - 01.2025
- Prepared and served meals according to dietary guidelines.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Packaged and bagged cooked food and prepared items.
- Informed supervisor about any changes in patient's dietary needs or preferences.
Phlebotomy Intern
Adventist Hospital
Tulare, California
09.2024 - 09.2024
- Observed strict adherence to HIPAA regulations when handling patient information.
- Maintained patient comfort and safety throughout the phlebotomy process.
- Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
- Coordinated workflow based on stat, schedule, or outpatient needs.
- Managed multiple tasks simultaneously while adhering to strict deadlines.
- Adhered to OSHA requirements when disposing of biohazardous materials properly.
- Performed centrifugation and specimen aliquoting for sample preparation.
- Monitored inventory levels of supplies necessary for daily operations.
- Educated patients on specimen collection procedures and post-draw care.
- Resolved any problems or discrepancies concerning patient orders or test results in a timely manner.
- Verified collection orders and communicated discrepancies to nurses.
- Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
- Participated in continuing education to stay current with phlebotomy practices.
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
- Collected specimen samples and transported to laboratory for processing.
- Prepared specimens for transport to the laboratory for analysis.
- Flushed intravenous lines with saline to prevent blockages.
- Monitored patients for adverse reactions and provided immediate care as needed.
- Handled difficult or challenging situations professionally while maintaining patient confidentiality.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Maintained a clean and organized work area, adhering to proper sanitation procedures at all times.
- Labeled blood vials with critical information like time of collection, date and patient name.
Head Cashier
Rite Aid
Visalia, USA
03.2018 - 09.2022
- Helped customers find specific products, answered questions and offered product advice
- Trained new team members in cash register operation, stock procedures and customer services
- Processed payments promptly for customers to exceed productivity standards
- Helped with purchases and signed customers up for rewards program
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction
- Learned roles of other departments to provide coverage and keep store operational
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff
- Verified customer age requirement for alcohol or tobacco purchases
- Monitored cash drawers in multiple checkout stations to confirm adequate cash supply
- Resolved and balanced cash drawers at end of shifts to generate accurate reports for cash registers
- Prepared cash deposits and balanced store safe for opening and closing of business
- Processed refunds for worn, damaged and broken merchandise
- Performed merchandising and signage updates during weekly and seasonal promotional changes
- Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans
- Assisted with training new cashiers and customer service team members to increase speed of onboarding
Education
Phlebotomy License & Certification - Clinical Laboratory Science
Clinical Training Institue
Visalia, CA11-2023
GED -
College of The Sequoias
Visalia, CASkills
- Multitasking
- People skills
- Active listening
- Conflict resolution
- Teambuilding
- Friendly, positive attitude
- Flexible schedule
- Reliable & trustworthy
- Customer service
- Planning & organizing
- Computer skills
- Training & development
- Communication
Timeline
Phlebotomy Intern
Adventist Hospital
09.2024 - 09.2024
Dietary Aide
Visalia Post Acute
01.2023 - 01.2025
Head Cashier
Rite Aid
03.2018 - 09.2022
Phlebotomy License & Certification - Clinical Laboratory Science
Clinical Training Institue
GED -
College of The Sequoias