EBONIE WILLS
Ontario,CA
Summary
Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Manpower
, CA
02.2022 - Current
- Fact-Finding,
- Case Management
- Research and resolve discrepancies in unemployment, PFL, and Disability claims
- Determine if claimants are eligible for pandemic benefits
- Data Entry
- Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
- Coached new employees on administrative procedures, company policies and performance standards.
Fact Finding/Administrative Assistant
Manpower, Case
02.2022 - Current
- Management
- Research and resolve discrepancies in unemployment claims
- Determine if claimants are eligible or ineligible for benefits based on certifications
- Data Entry
- Managed between 100-500 people through zoom application
- Served as liaison between IT, Coordinators, and Supervisors
Accounts Payable Clerk
T&T Staffing, Redlands Community Hospital
03.2016 - 01.2017
- Entered an average of 1000+ invoices per month to stay current
- Calculated figures such as discounts, percentage allocations and credits
- Renegotiated payment terms with suppliers
- Researched and resolved billing and invoice problems
- Worked with Meditech accounting software
- Dispersed incoming mail to correct recipients throughout the office.
Staff Accountant
United Packaging Group LLC
11.2013 - 01.2016
- Oversaw and balanced accounts for United Packaging Group as well as its subsidiaries including, Fluid Forms and Penta Water
- Used QuickBooks to manage both Accounts Payable and Accounts Receivable
- Kept track of and reconciled vendor purchase orders and inventory using Fishbowl
- Expense Reports
- Adjusted and assigned purchase order numbers and fees as necessary
- Organized and mailed outgoing payments to vendors
- Health Insurance Proofing
- Answered phones and delivered excellent customer service
- Quality Control
- Warehouse production
- Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information
- Dispersed incoming mail to correct recipients throughout the office
- Made copies, sent faxes and handled all incoming and outgoing correspondence
- Organized files, developed spreadsheets, faxed reports and scanned documents
- Served as the central point of contact for all outside vendors needing to gain access to the building.
Office Assistant
EDD
05.2009 - 12.2009
- Assisted clients in creating resumes
- Helped clients register for Cal Jobs
- Data Entry
- Telephone, e-mail, fax, and front desk reception
- Learned interpersonal communication skills
- Dispersed incoming mail to correct recipients throughout the office
- Organized files, developed spreadsheets, faxed reports and scanned documents.
Education
Bachelor's Degree - Business Administration/Marketing
Western Governors University
Salt Lake City, UT 03.2023 - 03.2023
High School Diploma - undefined
Options For Youth Charter School
Skills
Accounts ReceivableMicrosoft Office efficiencyQuickBooksProficient in Fishbowl Inventory SoftwareExcellent Organizational SkillsExcellent Time ManagementMeticulous attention to detailCustomer Relationship ManagementCritical ThinkingCall Center OutlookMicrosoft SharePoint
Certification
Micro Credentials in Business Essentials, Applied Business Skills, Management, and Human Resource Management.
Timeline
Bachelor's Degree - Business Administration/Marketing
Western Governors University
03.2023 - 03.2023
Administrative Assistant
Manpower
02.2022 - Current
Fact Finding/Administrative Assistant
Manpower, Case
02.2022 - Current
Accounts Payable Clerk
T&T Staffing, Redlands Community Hospital
03.2016 - 01.2017
Staff Accountant
United Packaging Group LLC
11.2013 - 01.2016
Office Assistant
EDD
05.2009 - 12.2009
High School Diploma - undefined
Options For Youth Charter School