EBONIE WILLS
Ontario,CA
Summary
Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Manpower
, CA
02.2022 - Current
- Fact-Finding,
- Case Management
- Research and resolve discrepancies in unemployment, PFL, and Disability claims
- Determine if claimants are eligible for pandemic benefits
- Data Entry
- Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
- Coached new employees on administrative procedures, company policies and performance standards.
Fact Finding/Administrative Assistant
Manpower, Case
02.2022 - Current
- Management
- Research and resolve discrepancies in unemployment claims
- Determine if claimants are eligible or ineligible for benefits based on certifications
- Data Entry
- Managed between 100-500 people through zoom application
- Served as liaison between IT, Coordinators, and Supervisors
Accounts Payable Clerk
T&T Staffing, Redlands Community Hospital
03.2016 - 01.2017
- Entered an average of 1000+ invoices per month to stay current
- Calculated figures such as discounts, percentage allocations and credits
- Renegotiated payment terms with suppliers
- Researched and resolved billing and invoice problems
- Worked with Meditech accounting software
- Dispersed incoming mail to correct recipients throughout the office.
Staff Accountant
United Packaging Group LLC
11.2013 - 01.2016
- Oversaw and balanced accounts for United Packaging Group as well as its subsidiaries including, Fluid Forms and Penta Water
- Used QuickBooks to manage both Accounts Payable and Accounts Receivable
- Kept track of and reconciled vendor purchase orders and inventory using Fishbowl
- Expense Reports
- Adjusted and assigned purchase order numbers and fees as necessary
- Organized and mailed outgoing payments to vendors
- Health Insurance Proofing
- Answered phones and delivered excellent customer service
- Quality Control
- Warehouse production
- Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information
- Dispersed incoming mail to correct recipients throughout the office
- Made copies, sent faxes and handled all incoming and outgoing correspondence
- Organized files, developed spreadsheets, faxed reports and scanned documents
- Served as the central point of contact for all outside vendors needing to gain access to the building.
Office Assistant
EDD
05.2009 - 12.2009
- Assisted clients in creating resumes
- Helped clients register for Cal Jobs
- Data Entry
- Telephone, e-mail, fax, and front desk reception
- Learned interpersonal communication skills
- Dispersed incoming mail to correct recipients throughout the office
- Organized files, developed spreadsheets, faxed reports and scanned documents.
Education
Bachelor's Degree - Business Administration/Marketing
Western Governors University
Salt Lake City, UT 03.2023 - 03.2023
High School Diploma - undefined
Options For Youth Charter School
Skills
Accounts Receivableundefined
Certification
Micro Credentials in Business Essentials, Applied Business Skills, Management, and Human Resource Management.
Timeline
Bachelor's Degree - Business Administration/Marketing
Western Governors University
03.2023 - 03.2023
Administrative Assistant
Manpower
02.2022 - Current
Fact Finding/Administrative Assistant
Manpower, Case
02.2022 - Current
Accounts Payable Clerk
T&T Staffing, Redlands Community Hospital
03.2016 - 01.2017
Staff Accountant
United Packaging Group LLC
11.2013 - 01.2016
Office Assistant
EDD
05.2009 - 12.2009
High School Diploma - undefined
Options For Youth Charter School
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