Summary
Work History
Education
Skills
Timeline
Generic

Eboni Goff

COLUMBUS,Georgia

Summary

I am an Army veteran with a masters in social work. I have a passion to help others and have a background with working with a diverse population of clients.

Work History

Triage Consultant

Pearl Interactive Network/Military One Source
Remote, Remote
  • Educated service members and their dependents on the benefits of EAP.
  • Conducted assessments to determine EAP eligibility.
  • Assisted individuals with stress management, self-esteem and issues associated with emotional and mental health.
  • Collaborated with staff members and other mental health professionals to determine best treatment options.
  • Coordinated referrals for service members and dependents needing more intensive care than EAP.
  • Assisted service members and dependents in locating appropriate affordable housing options based on their income and other criteria.
  • Assisted service members and dependents in locating appropriate child care.
  • Provided guidance and support to service members and dependents with education goals.

Aging Counselor

Aging and Disability Resource Center
COLUMBUS, Georgia
  • Answers inbound information and referral phone calls.
  • Assists clients with locating resources within the community.
  • Makes appropriate referrals for services.
  • Competes assessments for elderly and disabled individuals to receive services in their home.
  • Acts as client advocate to resolve emergency problems in crisis situations.
  • Interviews clients and families to determine eligibility for services.
  • Helps clients find solutions by teaching appropriate intervention techniques.

Social Worker

Russell County Department of Human Resources
Phenix City, Alabama
  • Answered inbound information and referral phone calls.
  • Assisted clients with locating resources within the community.
  • Maintained a list of resources and appropriate referrals for services.
  • Advocated for vulnerable adults.
  • Investigated cases of abuse, neglect, exploitation and financial fraud involving vulnerable adults.
  • Worked with law enforcement to investigate various cases.
  • Accompanied individuals to court and appointments.
  • Maintained thorough case history records and wrote detailed reports.
  • Implemented social service interventions to achieve treatment goals and address client needs.
  • Engaged in community outreach and program development to support patient and caregiver needs.
  • Interviewed clients individually and in family groups to determine services to best address specific needs.
  • Developed workable solutions for recurring problems for individuals and families.
  • Collaborated with multidisciplinary team of mental health case managers and disability workers.
  • Administered conflict resolution strategies to help families resolve disputes.
  • Visited clients at residence for home study assessments to assist courts with custody decisions.
  • Educated patients and caregivers on community resources and post-acute level of care criteria, benefits and coverage.
  • Provided mental health support to homeless clients and connected each with community resources.
  • Assisted uninsured and under-insured patients in obtaining medications through grants and community resources.
  • Compiled socio-psychiatric case histories to facilitate accurate diagnoses.

Special Education Substitute Teacher

Phenix City Board Of Education
Phenix City, AL
  • Conducted small group and individual classroom activities with students based on differentiated learning needs.
  • Developed IEP to leverage developmental practices and educational theories to achieve educational objectives.
  • Collaborated with general education teachers to include students in classroom activities.
  • Developed and maintained individualized skill-appropriate lesson plans to promote and build student confidence.
  • Developed interesting and interactive learning methods tailored to help students with individual needs.
  • Maintained consistent and timely contact with parents about student behavior and upcoming events.
  • Supported diverse student populations through equitable instructional design and programming.
  • Solved student behavioral issues according to building expectations and codes of conduct.
  • Enhanced lessons using Smart Board technology and computers.
  • Participated in adapted physical education activities with students to encourage overall health and instill positive routines.

Supply Sergeant

United States Army
Columbus , GA
  • Completed regular inventory counts to document unit equipment.
  • Managed supply requests, movements and preservation of group supplies.
  • Prepared unit and organizational supply documents and operated unit-level computers.
  • Prepared section documentation for all supply- and equipment-related activities.
  • Maintained automated supply system to account for organizational and installation supplies.
  • Arranged and controlled weapons and ammunition in security areas.
  • Received, inspected and delivered installation supplies and equipment.
  • Scheduled and performed preventive maintenance and repairs on unit weapons.
  • Supervised automated tracking program for unit supplies.
  • Inspected and recorded incoming and outgoing orders for count, damage and dates.

Education

Master’s degree - Social work

Troy University
01.2017

Bachelor’s degree - Social Work

Troy University
01.2016

Associates degree - Social Work

Georgia Military College
01.2012

High School Diploma -

Kendrick High School
01.1999

Skills

  • Remote Worker
  • Empathic
  • Organized
  • Troubleshooter / Problem Solver
  • Computer knowledge
  • Motivational Interviewer
  • Investigator
  • Provider Liaison
  • Mental Health Support
  • Active Listener
  • Data Entry
  • Call Documentation
  • Efficient and Detail-Oriented
  • Issue and Complaint Resolution
  • Calm and Professional Under Pressure
  • Risk Assessment
  • Case Needs Assessments
  • Crisis Assessment
  • Cultural Competency
  • Case Management
  • Violence Prevention
  • Client Advocacy
  • Intervention Planning
  • Case Documentation
  • Educational Support
  • Crisis Intervention
  • Written and Verbal Communication
  • Grief Processes
  • Patient-Centered Care
  • Positive Attitude
  • Critical Thinking
  • Works Well Under Pressure
  • Team Collaboration
  • Cultural Sensitivity
  • Crisis Intervention Techniques
  • Suicide Precautions Knowledge

Timeline

Triage Consultant

Pearl Interactive Network/Military One Source

Aging Counselor

Aging and Disability Resource Center

Social Worker

Russell County Department of Human Resources

Special Education Substitute Teacher

Phenix City Board Of Education

Supply Sergeant

United States Army

Master’s degree - Social work

Troy University

Bachelor’s degree - Social Work

Troy University

Associates degree - Social Work

Georgia Military College

High School Diploma -

Kendrick High School

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Eboni Goff