Summary
Overview
Work History
Education
Skills
Timeline
Generic

EBONIQUE BROWN-GIBBS

CAMBRIA HEIGHTS QUEENS,NY

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

9
9
years of professional experience

Work History

Loss Prevention Detective

T.J.MAX
Elmont, N.Y
01.2021 - Current
  • LP CSA
  • Provide prompt, courteous, and knowledgeable service to internal and external customers
  • Maintaining the safety and security of all network systems to avoid data theft
  • Patrol the store to prevent shoplifting from happening
  • Apprehend customers in the process of shoplifting
  • Monitor live cameras
  • Preserve profit by minimizing preventable losses from shoplifters (Internal and External)
  • Greet and assist customers in selecting merchandise and locating merchandise
  • Report any discrepancies in a system for my manager to see
  • Responsible for daily auditing of merchandise, security alarms, emergency doors, and anything that is against the policy and procedure of the company.

Secretary/Receptionist

Lee’s Real Estate Company
Queens, NY
01.2020 - 01.2021
  • Managed multiple tasks and met time-sensitive deadlines
  • Answered central telephone system and directed calls accordingly
  • Checked-in visitors, distributed visitor badges, and managed logbooks to comply with security initiatives
  • Monitored premises, screened visitors, updated logs, and issued passes to maintain security
  • Responded to inquiries from callers seeking information.

Cab Dispatcher

Merrick Car Service
Queens, NY
01.2019 - 01.2021
  • Responded to over fifty daily caller requests with information about assistance and time frames
  • Kept detailed track of all available field personnel and all in progress and completed on time
  • Created plans and communicated deadlines to ensure projects were completed on time
  • Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion
  • Worked with customers to understand needs and provide excellent service.

Home Health Aide Provider/Private Care

Queens
Manhattan, NY
01.2015 - 01.2017
  • Delivered compassionate care to improve and enhance patient lives
  • Acted as a resource for field staff, referral sources, physicians, patients, and families for clinical issues and concerns
  • Monitored progress and documented patient health status changes to keep the care team updated
  • Administered medications to patients and remained vigilant for negative side effects
  • Completed household management tasks for clients within private home settings, including companionship and personal care assistance
  • Assisted patients with dressing, grooming, and feeding needs, helping to overcome and adapt to mobility restrictions
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.

Education

BS Nursing - Health Science

York College of the City University of New York
09.2023

Certified in Certified Nursing Assistants -

New York Institute of Health Careers
01.2020

Health Science (Nursing

Queensborough Community College of the City University of New York
01.2020

Certificate in Home Health Aid -

HHCA Training Institute
01.2015

Diploma -

Queens Public Library
01.2015

Certificate in Computer Technology -

Infoserv Institute of Technology
01.2008

Caribbean Examination Certificates -

01.2007

Level 1 &level 2) Certificate in Business Administration and customer service -

NCTVET Business
01.2006

Skills

  • Interview Tactics
  • Risk Assessments
  • Surveillance
  • Inventory Auditing
  • Critical Thinking

Timeline

Loss Prevention Detective

T.J.MAX
01.2021 - Current

Secretary/Receptionist

Lee’s Real Estate Company
01.2020 - 01.2021

Cab Dispatcher

Merrick Car Service
01.2019 - 01.2021

Home Health Aide Provider/Private Care

Queens
01.2015 - 01.2017

BS Nursing - Health Science

York College of the City University of New York

Certified in Certified Nursing Assistants -

New York Institute of Health Careers

Health Science (Nursing

Queensborough Community College of the City University of New York

Certificate in Home Health Aid -

HHCA Training Institute

Diploma -

Queens Public Library

Certificate in Computer Technology -

Infoserv Institute of Technology

Caribbean Examination Certificates -

Level 1 &level 2) Certificate in Business Administration and customer service -

NCTVET Business

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