Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Joshua Coleman

Jackson,MS

Summary

Creative Sales Expert well-versed in successful sales techniques and approaches, relationship building and long-term customer retention strategies. Demonstrated competency in client acquisition and closing. Focused on maximizing bottom-line profitability by satisfying customer needs and business targets through skilled promotions. Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering exceptional experiences with every interaction. Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert. Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support.

Overview

14
14
years of professional experience
5
5
years of post-secondary education

Work History

Sales Associate

Guitar Center
Jackson, MS
07.2021 - Current
  • Help customers find equipment that helps their vision and goal

Assistant Manager

Waffle House
Jackson, MS
09.2019 - 03.2021
  • Resolving customer issues to their overall satisfaction
  • Maintaining an overall management style that follows company best practices
  • Providing leadership and direction to all employees
  • Ensuring product quality and availability
  • Motivating employees and ensuring a focus on the mission
  • Maintaining stores to standards, including stocking and cleaning
  • Supporting store manager as needed.

Production Assistant

WAPT
Jackson, MS
01.2016 - 03.2020
  • Construction, maintenance, installation and operation of props, cameras, prompters, sets and other production equipment
  • Lighting and rundown preparation for production newscasts
  • Edit syndicated promos for air
  • Work closely with directors and studio/sets
  • Assist the directors as needed
  • Run Audio on Wheatstone D-8 for deliver tailored, on-message products
  • Live shows and recordings.

Forklift Operator

Vantec Hitachi Transport System
Canton, MS
10.2017 - 11.2018
  • Load different parts onto truck to go over to Nissan plant
  • Stack parts in warehouse until needed.

CAMERA OPERATOR

SPORTS, WLOO MY NETWORK
09.2015 - 12.2017

Event Staff

Monterrey Security
Chicago, IL
04.2013 - 08.2017
  • Enforces policies and procedures throughout the facility
  • Greets and directs guests to seating and services
  • Monitors entry and exit points to include screening of guest’s bags prior to entering the center
  • Maintains open and smooth access routes throughout seating and concourse areas
  • Receives and act on complaints from patrons according to established policies and procedures
  • Follows all rules and regulations as outlined in the policies and procedures manuals
  • Event Security Staff may also work one of the following positions: Ticket Taker, Usher and Directional

Education

Bachelor of Arts - Mass Communications- Radio and Television Production/Public Relations

Tougaloo College
Tougaloo, MS
05.2014 - 05.2019

Skills

digitizing (Less than 1 year)undefined

Timeline

Sales Associate

Guitar Center
07.2021 - Current

Assistant Manager

Waffle House
09.2019 - 03.2021

Forklift Operator

Vantec Hitachi Transport System
10.2017 - 11.2018

Production Assistant

WAPT
01.2016 - 03.2020

CAMERA OPERATOR

SPORTS, WLOO MY NETWORK
09.2015 - 12.2017

Bachelor of Arts - Mass Communications- Radio and Television Production/Public Relations

Tougaloo College
05.2014 - 05.2019

Event Staff

Monterrey Security
04.2013 - 08.2017
Joshua Coleman