Ebony Alston
Atlanta,GA
Summary
Customer-focused professional accurate in handling orders and payments. Knowledgeable about fast food operations, menu options and food safety. Consistently delivers above-average service to guests.
Professional and customer-oriented Counter Person with experience in fast-paced food service environments. Strengths include strong communication skills, ability to multitask efficiently, and keen attention to cleanliness and organization. Known for providing quality customer service with speed and accuracy, resulting in improved overall customer satisfaction.
Overview
7
7
years of professional experience
Work History
Counter Person
Manchester Farms
Hopkins, South Carolina
07.2024 - 01.2025
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Provided accurate change for customer transactions.
Cashier
Speedway Gas Station
Columbia, South Carolina
01.2022 - 11.2023
- Helped customers find specific products, answered questions, and offered product advice.
- Checked personal identifications during alcohol and tobacco sales.
- Conducted price checks for special orders or discounts as requested by customers.
- Followed company security procedures for handling large sums of money.
- Verified customer age requirement for alcohol or tobacco purchases.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Greeted customers and answered any questions they had about the store's products and services.
Cashier
McDonald's
Columbia, South Carolina
01.2018 - 01.2022
- Helped customers find specific products, answered questions, and offered product advice.
- Checked personal identifications during alcohol and tobacco sales.
- Conducted price checks for special orders or discounts as requested by customers.
- Followed company security procedures for handling large sums of money.
- Answered customer questions and provided store information.
- Resolved customer complaints professionally in accordance with company policy.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Education
High School Diploma -
Lower Richland High School
Hopkins, South Carolina05-2016
Skills
- Accuracy and efficiency
- Register balancing
- Stock replenishment
- Cash handling
- Food preparation
- Excellent work ethic
- Safe food handling
- Maintaining cleanliness
- Building rapport
- Sales expertise
Timeline
Counter Person
Manchester Farms
07.2024 - 01.2025
Cashier
Speedway Gas Station
01.2022 - 11.2023
Cashier
McDonald's
01.2018 - 01.2022
High School Diploma -
Lower Richland High School