Ebony Arrington
Hillside,IL
Summary
Dynamic Sales Consultant with a proven track record at FedEx Office, excelling in customer service and sales techniques. Adept at efficiently processing orders and managing inventory, I enhance customer satisfaction through effective problem resolution and relationship management. Skilled in data entry, I ensure accuracy and efficiency in all transactions.
Overview
19
19
years of professional experience
Work History
Sales Consultant
FedEx Office
Chicago, IL
11.2019 - Current
- Consult with customers to determine their printing and shipping needs.
- Recommend appropriate products and services based on customer requirements.
- Process orders efficiently using company software and systems.
- Manage inventory levels to ensure product availability for customers.
- Train new team members on sales techniques and operational procedures.
- Resolve customer inquiries and issues promptly to enhance satisfaction.
- Provide customer service via phone, email & fax.
Billing Specialist?AR Representative
Athletico
Oak Brook, IL
06.2006 - 09.2019
- Processed patient billing statements and insurance claims efficiently.
- Verified insurance information and resolved discrepancies promptly.
- Managed patient inquiries regarding billing and payment options professionally.
- Investigated incorrect billings and processed refunds as necessary.
- Verified insurance coverage and identified third-party payers for billing purposes.
- Performed data entry into accounting software programs such as QuickBooks.
- Performed additional duties as assigned by management team.
Education
Medical Billing
Central States SER
Chicago06-2004
High School Diploma -
Austin Career Education Center
Chicago, IL06-1999
Skills
- Customer service
- Sales techniques
- Order processing
- Inventory management
- Customer relationship management
- Data entry
Timeline
Sales Consultant
FedEx Office
11.2019 - Current
Billing Specialist?AR Representative
Athletico
06.2006 - 09.2019
Medical Billing
Central States SER
High School Diploma -
Austin Career Education Center
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