Ebony Cooks
Nichols Hills,OK
Summary
Proven expertise in health management and patient data privacy, honed at Oklahoma University Health and other leading institutions. Skilled in HIPAA-compliant practices and Microsoft Office, I excel in streamlining insurance verification processes, enhancing patient satisfaction, and improving billing efficiency. My strong communication skills ensure effective team collaboration and client retention.
Overview
6
6
years of professional experience
Work History
SENIOR PATIENT REPRESENTATIVE
Oklahoma University (OU) Health
06.2023 - 09.2024
- Reviewed and verified patient insurance information and eligibility.
- Prepare and submit accurate billing statements and claims to insurance providers.
- Follow up on unpaid or rejected claims with insurance companies and patients.
MEDICAL BILLING SPECIALIST
New Hope Wellness Center
04.2021 - 05.2023
- Reading and analyzing patient records
- Determining the correct code/s to process claims for payment
- Interacting with physicians and assistants to ensure accuracy
- Keeping tract and updates of patient data over multiple visits
ASSOCIATE PAYROLL SPECIALIST
Heartland Payment Systems
04.2019 - 06.2020
- Manages a payroll client base with various pay frequencies
- Provides customer support and assists in the phone queue
- Delivers exceptional service and resolves client issues promptly
- Maintains critical relationships to enhance client retention
ACCOUNTS PAYABLE ASSOCIATE
Patterson-UTI
04.2018 - 03.2019
- Company Overview: Contract Position
- Manages a diverse payroll client base
- Resolves client issues promptly with exceptional service
- Processes daily invoices for multiple locations per procedures
- Responds to urgent operations management requests
- Contract Position
Education
HIGH SCHOOL GRADUATE -
Northeast High High School
BACHELOR OF BUSINESS MANAGEMENT - Some College
University of Phoenix
Skills
- Accounts Payable and Receivable
- HIPPA Compliant
- Data Entry
- Payroll
- Health Management Organization (HMO)
- Coding
- Preferred Provider Organization (PPO)
- Microsoft Office Programs (Word, Excel)
- Strong Communication
- Insurance verification
- Patient data privacy
- Medical terminology
References
Available upon request.
Timeline
SENIOR PATIENT REPRESENTATIVE
Oklahoma University (OU) Health
06.2023 - 09.2024
MEDICAL BILLING SPECIALIST
New Hope Wellness Center
04.2021 - 05.2023
ASSOCIATE PAYROLL SPECIALIST
Heartland Payment Systems
04.2019 - 06.2020
ACCOUNTS PAYABLE ASSOCIATE
Patterson-UTI
04.2018 - 03.2019
HIGH SCHOOL GRADUATE -
Northeast High High School
BACHELOR OF BUSINESS MANAGEMENT - Some College
University of Phoenix
Similar Profiles
Tracy V. Saint PierreTracy V. Saint Pierre
Travel Nurse, Float Pool RN at OU Health University of Oklahoma Medical CenterTravel Nurse, Float Pool RN at OU Health University of Oklahoma Medical Center
Hailee SincerbeauxHailee Sincerbeaux
Trauma Nurse at OU Health University of Oklahoma Medical CenterTrauma Nurse at OU Health University of Oklahoma Medical Center
Ahmad DirawiAhmad Dirawi
Clinic Administrator at The University of Oklahoma-OU Health PhysiciansClinic Administrator at The University of Oklahoma-OU Health Physicians