Ebony Davis
Brooklyn,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Concierge
INK48 Hotel
New York, NY
09.2023 - 04.2024
- Greeted customers and answered their inquiries regarding hotel services, amenities, and local attractions.
- Assisted with check-in and check-out procedures including confirming reservation details and providing directions to guest rooms.
- Managed incoming calls from guests ensuring that all requests were handled efficiently and accurately.
- Maintained a professional presence at the front desk area by adhering to dress code standards.
Receptionist
BROWN, HARRIS, STEVENS
New York, NY
12.2022 - 06.2024
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
Front Desk Receptionist
NEW YORK STUDIO SCHOOL
08.2022 - 11.2022
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Casting Assistant
TBD CASTING
01.2022 - 11.2022
- Scheduled auditions for actors and actresses.
- Organized casting documents such as contracts, releases, and call sheets.
- Coordinated travel arrangements for talent and production staff.
- Assisted in the development of character breakdowns.
- Compiled audition footage into digital files for review by casting directors.
Marketing Communications Coordinator
BEYOND BETTER FOODS
05.2019 - 08.2021
- Assists customers with any issues regarding e-commerce orders
- Developed and implemented marketing campaigns to increase brand awareness.
- Managed relationships with external vendors to ensure timely delivery of products
- Monitored competitors' activities to keep abreast of industry trends and changes.
- Generated ideas for new campaigns to boost customer engagement levels.
Education
BACHELOR OF ARTS IN FINE ART - Studio Arts
COLLEGE OF CHARLESTON
Charleston, SC05-2014
Skills
- Strong Work Ethic
- Outstanding customer service
- Hospitality
- Customer Service
- Reservations Management
- Administrative Support
- Guest Relations
- Strong interpersonal skills
- Effective problem solving
- OPERA PMS
- InforHMS
- Google Suite
- Microsoft Office Suite
Timeline
Concierge
INK48 Hotel
09.2023 - 04.2024
Receptionist
BROWN, HARRIS, STEVENS
12.2022 - 06.2024
Front Desk Receptionist
NEW YORK STUDIO SCHOOL
08.2022 - 11.2022
Casting Assistant
TBD CASTING
01.2022 - 11.2022
Marketing Communications Coordinator
BEYOND BETTER FOODS
05.2019 - 08.2021
BACHELOR OF ARTS IN FINE ART - Studio Arts
COLLEGE OF CHARLESTON
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