Ebony Garcia
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
3
3
years of professional experience
Work History
Sales Associate
Just Food For Dogs
Santa Barbara
08.2023 - 03.2024
- Processed customer transactions accurately and efficiently at the register.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Collaborated with team members to deliver exceptional customer service experiences, fostering a positive shopping environment.
- Greeted customers and provided exceptional customer service.
- Resolved customer inquiries and issues promptly and professionally, ensuring customer satisfaction and loyalty.
- Educated pet owners on nutritional benefits of fresh food diets, enhancing their understanding of healthy options.
- Maintained cleanliness and organization of sales floor and product displays.
- Stocked shelves with merchandise and ensured proper inventory levels.
- Participated in training sessions to improve product knowledge and sales techniques.
Sales Associate
H&M Company USAInc
Santa Barbara
08.2022 - 04.2023
- Collaborated with sales team to meet and exceed group targets.
- Assisted customers with product selection, sizing and styling.
- Cultivated relationships with peers and management to enhance team collaboration.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained up-to-date knowledge of store merchandise and policies.
- Trained new team members on cash register operations, stock procedures, and customer service best practices.
- Processed transactions using a point-of-sale system.
- Received and displayed product shipments on store retail shelves upon delivery.
Sales Associate
Evangelina boutique
Santa Barbara
08.2021 - 03.2022
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Packaged customer purchases and wrapped gifts with care.
Education
Santa Bárbara Senior High School
Santa Barbara, CASome College (No Degree) - Early Childhood Care And Education
Santa Barbara City College
Santa Barbara, CASkills
- Sales techniques
- Product knowledge
- Retail store operations
- Cash register operation
- Transaction processing
- Payment processing
- Inventory management
- Stocking and receiving
- Cash handling
- Cash handling accuracy
- Store opening and closing
- Client relations
- Contact follow-up
- Effective communication
- Listening skills
- Conflict resolution
- Problem solving
- Problem-solving
- Time management
- Task prioritization
- Adaptability
- Energetic self-starter
- Outgoing personality
- Friendly and outgoing
- Interpersonal skills
- Exceeds sales goals
- Calm demeanor
- Staff training
- POS system operation
- Reading comprehension skills
Languages
Spanish
Limited
Timeline
Sales Associate
Just Food For Dogs
08.2023 - 03.2024
Sales Associate
H&M Company USAInc
08.2022 - 04.2023
Sales Associate
Evangelina boutique
08.2021 - 03.2022
Santa Bárbara Senior High School
Some College (No Degree) - Early Childhood Care And Education
Santa Barbara City College