Ebony Hicks
Dallas,TX
Summary
Professional in human resources, equipped for impactful contributions. Strong background in employee relations, policy implementation, and recruitment processes. Focused on team collaboration and delivering results. Reliable and adaptable to evolving organizational needs. Skilled in conflict resolution, compliance, and HR systems management.
Overview
21
21
years of professional experience
Work History
HR Administrator
GuideIT
06.2023 - Current
- Participates in the development and implementation of employee engagement, recognition and retention strategies
- Functions as a central point of contact and support for a diverse population of employees at all levels of the organization
- Responsible for managing HR inbox
- Support leaders with onboarding and offboarding processes
- Facilitates new hire orientation
- Familiar with employment laws and FMLA
- Suggest new procedures and policies to continually improve the efficiency of the HR department and organization
- Responsible for data integrity and maintenance
- Assist with the recruitment process by supporting the screening of candidates, background checks and offer ATS administration and support as needed
- Assist with projects and performs other related duties as assigned
Coordinator, People & Culture
Bed Bath & Beyond
03.2022 - 06.2023
- Assist in executing employee engagement events
- Partner with COE to resolve employee inquiries and escalations
- Mentor peer support team on policies, processes, Blue Yonder and Workday
- Process payroll, maintain weekly time & attendance and headcount reporting for workforce of 500
- Partner with HR Manager to determine recruiting needs and execute hiring events
Recruiter
Integrity
01.2021 - 01.2022
- Led recurring meetings with leaders to understand objectives and develop customized hiring strategies
- Developed relationships with business partners and assisted in developing process improvements
- Successfully met hiring quotas week over week
- Assisted with payroll processing and reporting
Recruiting Supervisor
Crossmark
01.2018 - 01.2020
- Responsible for sourcing and hiring of all levels of the organization across 30 locations
- Managed team of four recruiters
- Built partnerships with local and regional teams to streamline cross-functional efforts
Real Estate Coordinator
Cartus Realty
01.2015 - 01.2018
- Managed referral and relocation programs
- Partnered with realtors in preparing marketing materials
Collections Supervisor
SuperMedia
01.2004 - 01.2009
- Collaborated on collections strategies with peer management team
- Recruited, trained and managed team of 19 collectors
Education
March Mountain High School
Moreno Valley05-1996
Skills
- Workday
- ADP
- Kronos
- PeopleFluent
- Taleo
- Human Resources Information Systems
- Background Checks Coordination
- Grievance procedures
- Onboarding and Orientation
- HR policies development
- Recruitment and selection
- Payroll Processing
Timeline
HR Administrator
GuideIT
06.2023 - Current
Coordinator, People & Culture
Bed Bath & Beyond
03.2022 - 06.2023
Recruiter
Integrity
01.2021 - 01.2022
Recruiting Supervisor
Crossmark
01.2018 - 01.2020
Real Estate Coordinator
Cartus Realty
01.2015 - 01.2018
Collections Supervisor
SuperMedia
01.2004 - 01.2009
March Mountain High School
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