Ebony Johnson
Copiague,NY
Summary
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
8
8
years of professional experience
Work History
Case Manager
United Veterans Beacon House
11.2023 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Direct Support Professional
The Center For Developmental Disabilities
09.2018 - 04.2024
- Supervised and supported OPWDD individuals with daily activities.
- Dispensed all medications as required.
- Helped maintain all medical records and visits.
Program Supervisor
Family Residence And Essential Enterprise
05.2021 - 06.2022
- Oversaw staff training and development programs, ensuring employees were equipped with the skills needed to excel in their roles.
- Facilitated regular team meetings, keeping staff informed about updates, changes, or upcoming events related to the program they supervised.
- Demonstrated strong leadership skills under challenging circumstances, effectively managing team dynamics during periods of transition or high-stress environments.
Program Manager
Head Injury Association
09.2019 - 05.2021
- Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
- Developed treatment plans for MICA residents.
- Counseled residents on symptom management and relapse prevention.
- Facilitated treatment team meetings with providers and family personnel.
Direct Support Professional
Axion Healthcare
05.2016 - 07.2018
- Maintained clean, safe, and well-organized patient environment.
- Administered medication as directed by physician.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Education
Master of Science - Mental Health Counselor
Long Island University
Greenvale, NY01.2026
Bachelor of Science - Business Management
Monroe College
New Rochelle, NY12.2008
Skills
- Problem-Solving
- Case Management
- Case Documentation
- Organization and Multitasking
- Relationship Building
- Conflict Resolution
- Written and verbal communication
Timeline
Case Manager
United Veterans Beacon House
11.2023 - Current
Program Supervisor
Family Residence And Essential Enterprise
05.2021 - 06.2022
Program Manager
Head Injury Association
09.2019 - 05.2021
Direct Support Professional
The Center For Developmental Disabilities
09.2018 - 04.2024
Direct Support Professional
Axion Healthcare
05.2016 - 07.2018
Master of Science - Mental Health Counselor
Long Island University
Bachelor of Science - Business Management
Monroe College
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