Summary
Overview
Work History
Education
Skills
Timeline
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Ebony Jones

Waller,TX

Summary

Proven leader in the beauty and retail sectors, with a track record of enhancing customer engagement and sales at Sephora. Skilled in makeup application and customer service, I excel in team collaboration and driving results through strategic upselling. Achieved consistent sales growth by leveraging cosmetics industry trends and fostering a positive work culture.

Overview

3
3
years of professional experience

Work History

Beauty Advisor

Sephora
05.2023 - Current
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, increasing customer interest and engagement.
  • Processed payments, entering sales in the register for prompt customer service.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.

Assistant Store Manager

Domino's Pizza
06.2022 - 07.2023
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance the efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Fostered a positive work culture by promoting teamwork and regularly recognizing individual achievements among staff members.

Beauty Artist

Morphe Brushes & Cosmetics
08.2022 - 12.2022
  • Provided exceptional customer service by actively listening to client concerns and addressing them promptly.
  • Delivered customized makeup applications for various occasions such as weddings, proms, and other special events.
  • Increased salon revenue by upselling services and cross-selling complementary products.
  • Educated clients on proper skincare routines, leading to improved skin health and overall appearance.

Assistant Store Manager

Claires Stores Inc
05.2021 - 05.2022
  • Managed opening and closing procedures and recommended changes to enhance the efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.

Education

Bachelor of Science - Chemistry

Prairie View A & M University
Prairie View, TX
05.2026

Skills

  • Customer Service
  • Organization and Multitasking
  • Team Collaboration
  • Customer Engagement
  • Retail experience
  • Cosmetics industry trends
  • Skincare consultation
  • Makeup Application
  • Cosmetics selection assistance

Timeline

Beauty Advisor

Sephora
05.2023 - Current

Beauty Artist

Morphe Brushes & Cosmetics
08.2022 - 12.2022

Assistant Store Manager

Domino's Pizza
06.2022 - 07.2023

Assistant Store Manager

Claires Stores Inc
05.2021 - 05.2022

Bachelor of Science - Chemistry

Prairie View A & M University

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Ebony Jones