Ebony M. Kelley
Brooklyn,NY
Summary
Computer savvy Proficient in Microsoft Office 2010 Receptionist experience Personalized Customer Service File Maintenance Communication skills Follows protocol Childcare Provider Personnel Practice Private Domesticated Care Assistant
Overview
13
13
years of professional experience
Work History
Restaurant Hostess/ Server
IKEA
Brooklyn, USA
01.2014 - 01.2017
- Greeted guests to create a welcoming atmosphere upon arrival.
- Prepared and served meals to parties, ensuring timely and satisfactory dining experiences.
- Supported the Head Chef with various kitchen tasks.
- Maintained cleanliness and organization of serving stations to enhance operational efficiency.
Suspension Hearing Operator
Superintendent Suspension Office Region 9&10
New York, USA
01.2005 - 01.2008
- Operated audio recorder during superintendent suspension hearings for the Supported operations of the Department of Education
- Prepared audio records for efficient transcription and retrieval
- Documented hearing data to facilitate easy access for prosecutors during court proceedings
- Organized and maintained audio and physical files to ensure accessibility and compliance
- Department of Education
Photo Technician/ Sales Clerk
Rite Aid Pharmacy
New York, USA
01.2004 - 01.2005
- Processed customer digital and print orders, ensuring quality and accuracy
- Maintained and operated photo machine
- Prepared and organized weekly sales promotion materials to enhance customer engagement
- Trained new employees on daily operational tasks, fostering a knowledgeable team
- Trained new employees on tasks that needed to be met on a daily basis
Education
Business Office Technology -
State University of New York North Bronx
BronxLiberal Arts Courses -
New York City College of Technology
BrooklynSkills
- Customer service
- Reservation coordination
- Reservation systems
- Seating coordination
- Menu knowledge
- Food preparation
- Event planning
- Health regulations
Timeline
Restaurant Hostess/ Server
IKEA
01.2014 - 01.2017
Suspension Hearing Operator
Superintendent Suspension Office Region 9&10
01.2005 - 01.2008
Photo Technician/ Sales Clerk
Rite Aid Pharmacy
01.2004 - 01.2005
Business Office Technology -
State University of New York North Bronx
Liberal Arts Courses -
New York City College of Technology