Compassionate and dedicated healthcare professional with extensive experience at Nyack Hospital, skilled in medication administration and client support. Proven ability to enhance patient comfort and safety while effectively documenting care activities. Committed to promoting independence and dignity through compassionate caregiving and strong decision-making skills.
Experienced with providing comprehensive care and support to diverse client populations. Utilizes effective communication and interpersonal skills to foster positive relationships. Track record of maintaining safe and supportive environment tailored to individual needs.
Results-driven support professional prepared for impactful roles in direct care environments. Proven ability to enhance clients' quality of life through tailored support and effective daily management. Known for strong collaboration and adaptability, ensuring seamless team operations and consistent quality outcomes.
Work History
Direct Support Professional
Another Step
10.2024 - 10.2025
Assisted individuals with daily living activities, promoting independence and self-sufficiency.
Collaborated with team members to create and implement personalized care plans.
Monitored clients' emotional and physical well-being, providing timely support as needed.
Supported recreational activities to enhance social skills and community engagement.
Documented client progress and reported changes in behavior to supervisors promptly.
Maintained a safe and clean environment, ensuring compliance with health regulations.
Medical Receptionist
Ramapo Internal Medicine
06.2023 - 08.2023
Managed patient scheduling and appointment confirmations to enhance operational efficiency.
Assisted in maintaining accurate patient records using electronic health record (EHR) systems.
Coordinated insurance verification processes to streamline patient intake procedures.
Communicated effectively with patients regarding procedures and necessary documentation requirements.
Supported front desk operations by answering multi-line phone system and addressing inquiries promptly.
Collaborated with medical staff to facilitate timely patient flow and reduce wait times.
Checked patient insurance, demographic, and health history to keep information current.
Medicine Technician
The Sentinel of Rockland
03.2023 - 06.2023
Administered medications and treatments under supervision, ensuring compliance with safety standards.
Collaborated with healthcare team to monitor patient conditions and report changes effectively.
Assisted in maintaining accurate patient records using electronic health record (EHR) systems.
Supported sterilization and preparation of medical instruments, adhering to infection control protocols.
Documented patient interactions and medication administration accurately for quality assurance purposes.
Followed established protocols for inventory management of medical supplies, ensuring availability for procedures.
Phlebotomist
Helen Hayes Hospital
04.2015 - 04.2016
Collected blood samples using venipuncture and capillary techniques, ensuring patient comfort and safety.
Maintained accurate records of patient information and sample tracking in laboratory systems.
Educated patients on the phlebotomy process to alleviate anxiety and improve compliance.
Collaborated with healthcare teams to determine appropriate testing requirements for patients.
Monitored inventory levels of supplies, initiating orders to maintain adequate stock for operations.
Implemented infection control measures to uphold high standards of hygiene during procedures.
Enhanced patient experience through compassionate care and communication during blood draw procedures.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Medical Assistant
Westchester Medical Group
02.2008 - 10.2009
Administered patient care, ensuring comfort and addressing concerns effectively.
Assisted physicians with examinations, providing crucial support during procedures.
Managed patient scheduling, optimizing clinic flow and minimizing wait times.
Maintained accurate medical records, ensuring compliance with regulations and standards.
Collaborated with healthcare team to enhance patient care strategies and outcomes.
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Patient Care Technician
Nyack Hospital
04.2000 - 07.2007
Monitored patient vitals and reported changes to nursing staff, ensuring timely interventions.
Assisted in daily living activities, enhancing patient comfort and promoting dignity.
Maintained cleanliness and organization of patient rooms, contributing to a safe environment.
Documented patient care activities accurately in electronic health records for compliance and continuity of care.
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Education
Associate of Applied Science - Phlebotomy
Rockland Boces
Nyack, NY
09-2015
Associate of Science - Medical Laboratory Science
Sanford–Brown
White Plains, NY
01-2008
Skills
Time management
First aid and safety
Behavior redirection
Client support
Compassionate caregiving
Client documentation
Housekeeping tasks
Medication administration
Decision-making support
Certification
NCPCT - Patient Care Technician
Certified Phlebotomist
employee of the month {DSP}
Employee of the month for August 2025 at Another Step for interacting with my group as well as coordinating with staff to interact with other groups for learning different activities, including cooking out all summer and enjoying the pool on hot summer days, bowling, pickleball ,tennis, and other sports. Also went to shows like Medieval Times , movies , Bear Mountain and Zoo trips. Volunteering for helping with pick ups and drop offs whenever my group was small or just one, helping others with any situations come up, attended birthday lunches and celebrated with special birthday requests. play well as team leader as well as team player always safety with clients and notice any changes if comes up.