Summary
Overview
Work History
Education
Skills
Timeline
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Ebony Koehler

Summary

Dynamic and detail-oriented restaurant professional with a strong work ethic, honed at Chili's Bar and Grill. Proven ability to enhance customer satisfaction through personalized service and effective problem-solving. Skilled in organization and efficiency, with a commitment to maintaining a clean and welcoming environment while collaborating with team members to uphold high standards. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

6
6
years of professional experience

Work History

Restaurant Server

Chili's Bar and Grill
02.2023 - Current


  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
  • Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.

Restaurant Team Member

Texas Roadhouse
06.2019 - 11.2023
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Assisted with employee training initiatives by sharing expertise and best practices with new hires, helping them acclimate quickly to their roles as restaurant team members.
  • Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.

Education

Associate of Arts -

Metropolitan Community College
Kansas City, MO
05-2022

High School Diploma -

Park Hill South High School
Kansas City
05-2021

Skills

  • Organization
  • Cleanliness
  • Detail-oriented
  • Efficiency
  • Hospitality and accommodation
  • Reliable
  • Quality control

Timeline

Restaurant Server

Chili's Bar and Grill
02.2023 - Current

Restaurant Team Member

Texas Roadhouse
06.2019 - 11.2023

Associate of Arts -

Metropolitan Community College

High School Diploma -

Park Hill South High School

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Ebony Koehler