Summary
Overview
Work History
Education
Skills
Assessments
Timeline
Generic

Ebony Lennox

Jacksonville,FL

Summary

Friendly and efficient professional devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.

Overview

1
1
year of professional experience

Work History

Retail Sales Associate

Ross Dress For Less
Jacksonville, FL
04.2024 - Current
  • Provided exceptional customer service, ensuring a positive shopping experience for all customers
  • Maintained cleanliness and organization of assigned areas within the store
  • Processed returns/exchanges efficiently according to company policies
  • Increased customer satisfaction by resolving product-related issues in a timely and satisfactory manner
  • Collaborated with team members to achieve daily sales targets, fostering a positive work environment
  • Assisted in inventory management, including receiving and restocking merchandise.

Supervisor

Adventure Landing
Jacksonville Beach, FL
05.2023 - Current
  • Participated in recruitment efforts by interviewing prospective candidates for open positions.
  • Handled cash transactions accurately and efficiently, maintaining a balanced cash drawer at the end of each shift.
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Assisted in the planning of special events, including catering arrangements, vendor negotiations and budgeting activities.
  • Researched potential customers and identified target markets for group sales campaigns.
  • Utilized POS system to process returns, refunds, credits, exchanges.
  • Answered customer inquiries via phone, email, and chat.
  • Answered customer inquiries and provided accurate information regarding products and services.

Education

High School Diploma -

Paxon School/Advanced Studies
Jacksonville, FL
05-2022

Associate of Arts -

Florida State College At Jacksonville
Jacksonville Beach, FL

Skills

  • Shift Management
  • Event Planning
  • Public Relations
  • Assistant Experience
  • Presentation Skills
  • Teaching
  • Cash register
  • Customer service
  • POS
  • Events management

Assessments

Work style: Reliability, Proficient, 03/01/24

Timeline

Retail Sales Associate

Ross Dress For Less
04.2024 - Current

Supervisor

Adventure Landing
05.2023 - Current

High School Diploma -

Paxon School/Advanced Studies

Associate of Arts -

Florida State College At Jacksonville

Similar Profiles

CREATE PROFILE
Ebony Lennox