Kimberly Durham
Woodridge,IL
Summary
Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Central Scheduling Scheduler
AMITA Health
06.2019 - 01.2020
- Manage inbound calls on behalf of 16+ Hospitals and Facilities within AMITA Network
- Scheduled new patient appointments in respective doctors' calendars
- Managed complex calendars for multiple medical practitioners, verifying accuracy of all appointments.
- Coordinated with other departments to facilitate seamless operation and excellent patient care.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Unit Secretary/ CNA
Mariajoy Rehabilitation Hospital
02.2017 - 06.2019
- Responsible for clerical and administrative tasks such welcoming patients and gathering information assigning patient numbers, implementing admissions and discharge procedures, updating databases and maintaining office and medical supplies
- Track patient activity on and off unit, schedule test and procedures, and informs care providers of anticipated time
- Ensure nurse coverage is appropriately identified in Electronic Medical Records
- Managed large amounts of inbound calls in a timely manner
- Assist care team in obtaining and releasing medical records.
Certified Nursing Assistant
Wynscape Health and Rehabilitation
07.2016 - 02.2017
- Transferred patients from bed to chair, bed to commode, chair to commode, using gait belts, hoyer lifts, and easy strands as needed, ensuring patient safety and comfort
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Helped clean and prepare patient rooms to maintain hygiene standards
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Sr. Certified Nurse Assistant
Montgomery Place Rehabilitation
02.2015 - 07.2016
- Encouraged and motivated residents to participate in health & wellness programs, occupational and physical therapy to promote physical, social, mental, spiritual, and intellectual wellness
- Foster resident’s self- respect and self-esteem by recognizing, accepting those entrusted to his/her care
- Assisted with payroll postings, payroll related deductions, automated time and leave systems
- Utilized communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Cared for residents in rehabilitation facility and delivered high-quality support to meet needs.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Documented patient information and care activities in electronic health record.
Certified Nurse Assistant
Manor Care Nursing and Rehabilitation
07.2013 - 02.2015
- Performed basic nursing functions such as taking vital signs and ambulation under the supervision of a licensed practical nurse or registered nurse
- Turned bedfast patients to avoid bedsores or gave enemas, douches, massages, alcohol rubs and compresses
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Education
Certified Nurse Assistant -
Samland Institute of Allied Health And Technology
Chicago, ILHigh School Diploma -
Dusable High School
Chicago, ILCPR Certified By American Red Cross Basic Life Support (BLS) By American Red Cross -
Skills
- Timesheet Management
- Telephone Etiquette
- Account Management
- Payroll Processing
- Attention to Detail
- Problem-Solving
- Computer Skills
- Patient Scheduling
- Inventory Tracking
- Teamwork and Collaboration
Certification
- First Aid/CPR Certified
Timeline
Central Scheduling Scheduler
AMITA Health
06.2019 - 01.2020
Unit Secretary/ CNA
Mariajoy Rehabilitation Hospital
02.2017 - 06.2019
Certified Nursing Assistant
Wynscape Health and Rehabilitation
07.2016 - 02.2017
Sr. Certified Nurse Assistant
Montgomery Place Rehabilitation
02.2015 - 07.2016
Certified Nurse Assistant
Manor Care Nursing and Rehabilitation
07.2013 - 02.2015
Certified Nurse Assistant -
Samland Institute of Allied Health And Technology
High School Diploma -
Dusable High School
CPR Certified By American Red Cross Basic Life Support (BLS) By American Red Cross -
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