Ebony Martin
Wilmington,DE
Summary
Dedicated food service worker with expertise in food safety compliance, customer service, and kitchen operations. Committed to maintaining high cleanliness standards and ensuring efficient meal preparation.
Overview
24
24
years of professional experience
Work History
Food Service Worker
Aramark University Of Delaware
Newark, DE
02.2017 - 05.2026
- Greeted customers upon arrival, fostering a welcoming atmosphere.
- Prepared and served meals efficiently in fast-paced dining environment.
- Executed food service duties to maintain smooth operations and enhance customer experience.
- Assisted with food preparation by accurately following recipes and instructions.
- Maintained cleanliness and order of work areas to comply with health codes.
- Maintained adequate supply levels of food and cleaning materials to support uninterrupted service.
- Displayed professionalism during interactions with customers and co-workers.
- Reported low or spoiled inventory to management to streamline supply management processes.
Cosmetologists Assistant
Hair Trends Two Salon
Newark, DE
01.2009 - 06.2009
- Delivered exceptional customer service, enhancing client satisfaction during salon visits.
- Coordinated with team members to maintain seamless salon operations daily.
- Maintained cleanliness and organization of salon tools and workstations.
- Streamlined inventory management through regular product and supply restocking.
- Updated and maintained customer information records and beauty services provided.
Client Account Administrator
Ups Supply Chains Solutions
Newark, DE
03.2005 - 10.2008
- Matched orders with invoices, ensuring accuracy for timely payment processing.
- Processed invoices and verified payment approvals for timely vendor payments.
- Maintained up-to-date customer files to support efficient billing cycles and accurate credit assessments.
- Reviewed vendor contracts to ensure terms are met prior to payment processing.
- Secured sensitive client information through strict adherence to confidentiality protocols.
- Organized filing systems for contracts, invoices, and financial documents to enhance retrieval efficiency.
LT Industrial
General Electric Warehouse
Newark, DE
03.2004 - 02.2005
- Delivered attentive service to customers in-person and via phone, enhancing overall customer experience.
- Identified and addressed customer needs during interactions, fostering positive experiences.
- Facilitated customer requests and addressed inquiries, contributing to heightened satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
Caretaker
Newark Manor Nursing Home
Newark, DE
05.2002 - 02.2004
- Maintained a clean and safe environment for residents and staff.
- Ensured cleanliness of facility grounds through sweeping, mopping, vacuuming, dusting, and trash removal.
- Cleaned windows, walls, ceilings, carpets, floors, bathrooms, kitchens. Used appropriate cleaning supplies.
- Coordinated move-in and move-out processes for tenants, conducting inspections and performing necessary cleaning.
- Performed light housekeeping duties including laundry and meal preparation.
- Delivered prompt and courteous service to effectively address tenant and guest concerns and requests.
- Assisted in the preparation of rooms or facilities for events, meetings, or guests.
- Welcomed visitors upon arrival at facility upon arrival and directed them to their destination within the facility.
- Communicated with management about changes, maintenance needs and tenant issues.
- Maintained detailed records of maintenance activities of all maintenance activities including costs incurred and materials used.
- Disposed of hazardous materials according to established guidelines.
- Adhered to all applicable laws and regulations pertaining to health and safety standards in the workplace.
Education
Certificate - Medical Biller & Insurance/Claims Examiner Program
Dawn Training Institute
Delaware, Wilmington06-2003
High School Diploma -
Newark High School
Delaware, Newark06-2002
Skills
- Food safety compliance
- Food preparation
- Meal assembly
- Kitchen operations
- Inventory management
- Customer service
- Team collaboration
Custom Section 2
- Ability to work well under pressure
Custom Section 1
- Able to exceed deadlines accordingly
Custom Section 3
- Managed production in safe clean enviroment
Timeline
Food Service Worker
Aramark University Of Delaware
02.2017 - 05.2026
Cosmetologists Assistant
Hair Trends Two Salon
01.2009 - 06.2009
Client Account Administrator
Ups Supply Chains Solutions
03.2005 - 10.2008
LT Industrial
General Electric Warehouse
03.2004 - 02.2005
Caretaker
Newark Manor Nursing Home
05.2002 - 02.2004
Certificate - Medical Biller & Insurance/Claims Examiner Program
Dawn Training Institute
High School Diploma -
Newark High School