Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
GeneralManager
Ebony Patterson

Ebony Patterson

Richmond,TX

Summary

Strategic and detail-oriented Compliance Leader with 10+ years experience steering regulatory compliance and quality management teams, creating strategies within highly regulated environments. Demonstrates a strong command over quality assurance processes, regulatory submissions, and global quality frameworks, ensuring products and services meet stringent standards. Skilled in leading organizations through complex regulatory landscapes and driving quality improvement initiatives that align with business goals. Adept at fostering team collaboration, enhancing operational efficiencies, and maintaining a steadfast focus on quality and compliance excellence.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Regional QHSE Consultant

ACE Integrity Group
01.2023 - Current
  • Develop, implement, and maintain QHSE management systems in compliance with ISO 9001, ISO 14001, and ISO 45001 standards, ensuring rigorous progress towards the 17 World Sustainable Development Goals
  • Conduct comprehensive audits and inspections, ensure adherence to regulatory requirements and industry best practices, demonstrating a commitment to maintaining the highest standards of operational integrity and compliance
  • Build Risk Register and present to top management
  • Provide training and support to leadership and employees on QHSE policies, procedures, and best practices to foster a culture of continuous improvement and safety awareness, enhancing organizational capacity for sustained excellence
  • Lead incident investigations and root cause analysis to develop corrective and preventive actions, showcasing a proactive approach to problem-solving and risk mitigation
  • Prepare detailed reports and presentations (create Dashboards) for senior management on QHSE performance, audit findings, and improvement initiatives, effectively communicating critical insights and driving informed decision-making at the highest levels

Regional QHSE Officer, North & South Americas

TUV RHEINLAND NORTH AMERICA
01.2019 - 01.2023
  • Oversee the organization's QHSE service function, ensuring that products and services meet corporate standards and comply with all relevant government regulations, highlighting a dedication to maintaining high-quality standards across the board
  • Manage the regional Quality, Accreditation, and Certification Division, playing a pivotal role in leading the COVID-19 Crisis Response team, demonstrating exceptional leadership and adaptability in critical situations with significant organizational impact
  • Cultivate a strong Quality Culture by developing a QMS induction training program for new hires, enhancing organizational commitment to quality and ensuring a standardized understanding of quality principles among all employees
  • Promote Management of Change (MOC) and business risk assessment processes with business leaders, showcasing an ability to strategically manage and mitigate risks, ensuring operational resilience
  • Champion and lead with the HSE team to cultivate a comprehensive QHSE Management System, ensuring full compliance with applicable ISO, legal, and regulatory requirements (ISO 9001:2015, ISO 45001), demonstrating thorough expertise in establishing systems that uphold the highest standards of quality and safety
  • Drive process improvement initiatives through biweekly team meetings with the production management team, highlighting a proactive and collaborative approach to enhancing operational efficiency and product quality

Quality Manager

NATIONAL OILWELL VARCO (NOV)
01.2019 - 12.2019
  • Strengthened Organizational Compliance: Led the development and enhancement of a QHSE Management System in close collaboration with the HSE team, achieving full compliance with ISO 9001:2015, ISO 45001, and APQP standards, and DFSS tools, distinguishing the role by its focus on cultivating a compliance-oriented culture within the organization
  • Risk Management Leadership: Played a pivotal role in promoting the Management of Change (MOC) and business risk assessment process with business leaders, directly contributing to a strategic approach to risk management, possibly introducing new methodologies or tools that were continued or expanded in the current role
  • Regulatory and Quality Assurance Advisory: Provided essential guidance to internal and external stakeholders on quality assurance and regulatory compliance, specifically advising on API requirements and ensuring a comprehensive understanding across the board, demonstrating an expanded advisory and coaching role beyond internal team leadership
  • Cross-Functional Collaboration for Quality: Fostered strong working relationships with stakeholders in most functional groups at ISE Breen, supporting a collaborative approach to quality improvement and compliance, potentially laying the groundwork for more extensive cross-functional initiatives in the current role

Zone Quality Manager

BUREAU VERITAS
01.2011 - 12.2019
  • Led the Development and Management of a Comprehensive QHSE Management System: Implemented a fully integrated QHSE management system across seven countries, ensuring compliance with ISO 9001:2015, ISO 45001, OHSAS 18001, ISO/IEC 17025, APIQ-1, EPA, and USCBP and NADCAP regulations
  • This initiative standardized practices across 75 sites, supporting 6 business lines and approximately 3,000 employees
  • Drove Significant Improvements in Safety and Efficiency: Reduced the Lost Time Incident Rate (LTIR) by 44% over 18 months through focused incident investigation and awareness campaigns, demonstrating a strong commitment to workplace safety and risk management
  • Innovated Quality Training and Improvement Initiatives: Developed an e-learning based Quality Induction Training program, leading Lean Management and 5S initiatives network-wide, which collectively enhanced process efficiency, reduced waste, and fostered a culture of continuous improvement
  • Achieved Notable Cost Savings and Efficiency Gains: Conducted root cause analysis and claims investigations that saved over $600K and led improvement initiatives contributing to over $2M in savings or increased profit, showcasing effective cost management and operational excellence
  • Honored for Leadership and Influence in Quality and Sustainability: Received the BV Top awards for '2017 Top Lead Auditor' and '2018 QHSE Influencer for Sustainability and Carbon Footprint Initiatives,' acknowledging leadership in quality assurance and environmental stewardship
  • Oversaw a Robust Global Audit Program: Organized and managed a global audit program covering more than 80 locations with 1900 assessments tri-annually, ensuring compliance and maintaining high standards of quality across all operations
  • Managed a $1 Million Annual QHSE Project Portfolio: Oversaw diverse QHSE improvement projects with unique scope and timelines, successfully delivering on time and within budget, directly supporting the company's strategic quality and financial goals

Quality Assurance Auditor

PROFESSIONAL COMPOUNDING CENTERS OF AMERICA (PCCA)
01.2009 - 12.2011

Quality Assurance Analyst

ENCYSIVE PHARMACEUTICALS INC.
01.2006 - 12.2009

Quality Control Chemist

PFIZER
01.2001 - 12.2002

Education

Bachelor of Science - Biology, Chemistry

LANGSTON UNIVERSITY
Langston, OK

Skills

  • Regulatory Compliance & Submissions
  • Quality Assurance & Management
  • Strategic Quality Planning
  • Cross-Functional Leadership
  • Global Quality Systems & Standards
  • Process Improvement & Operational Efficiency
  • Risk Management & Mitigation Strategies
  • Root Cause and CAPA Management
  • DMAIC and FMEA Problem Solving Methods
  • FDA, EMA, Data Governance, and ISO Regulations

Problem-Solving

Attention to Detail

Team Leadership & Development

Project Leadership

Process Improvement

Processes and procedures

Quality Assurance

Project Management

Change Management

Process Optimization

Certification

  • CCEP Candidate (Q3 2024)
  • ASQ Certified Quality Auditor
  • IRCA QMS Lead Auditor ISO 9001:2015
  • IRCA QMS Lead Auditor ISO 45001:2018
  • A2LA QMS Lead Auditor ISO 17025:2017
  • ASQ Quality Manager/Organizational Excellence

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Regional QHSE Consultant

ACE Integrity Group
01.2023 - Current

Regional QHSE Officer, North & South Americas

TUV RHEINLAND NORTH AMERICA
01.2019 - 01.2023

Quality Manager

NATIONAL OILWELL VARCO (NOV)
01.2019 - 12.2019

Zone Quality Manager

BUREAU VERITAS
01.2011 - 12.2019

Quality Assurance Auditor

PROFESSIONAL COMPOUNDING CENTERS OF AMERICA (PCCA)
01.2009 - 12.2011

Quality Assurance Analyst

ENCYSIVE PHARMACEUTICALS INC.
01.2006 - 12.2009

Quality Control Chemist

PFIZER
01.2001 - 12.2002

Bachelor of Science - Biology, Chemistry

LANGSTON UNIVERSITY

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