Ebony Pearson
Champaign,IL
Summary
Certified Clinical Medical Assistant. Experienced in assisting with physical, pediatric, and eye exams; and taking medical histories, vital signs, and EKGs. Instrumental in maintaining medical records, managing medical billing and insurance authorizations, scheduling patient appointments and procedures, and conducting medical office finances. Possess thorough knowledge of anatomy and physiology, medical terminology, infection control, nutrition, medical ethics, cardiology, disease states, and minor in-office surgery procedures.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Ophthalmic Medical Technician
Chittick Family Eye Care
11.2024 - 09.2025
- Conducted comprehensive patient vision tests to assist in accurate diagnosis and treatment planning.
- Administered ocular imaging procedures using advanced diagnostic equipment, ensuring high-quality results.
- Educated patients on pre-operative and post-operative care to enhance understanding and compliance with treatment plans.
- Collaborated with ophthalmologists to streamline patient workflow, improving appointment efficiency and satisfaction.
- Assisted in the management of patient records, ensuring data accuracy and confidentiality in compliance with regulations.
Customer Care Representative
Transitions Hospice
05.2023 - 10.2023
- Facilitated effective communication between customers and healthcare technicians
- Resolved customer inquiries, problems, and requests promptly
- Managed patient records and updated them as necessary
- Coordinated with healthcare team to ensure customer satisfaction
Warehouse Representative
Comcast
11.2021 - 03.2023
- Oversaw work order orders and customer accounts efficiently
- Handled shipping, receiving, and inventory management responsibilities
- Delivered exceptional customer service to ensure satisfaction
- Obtained forklift certification for warehouse operations
- Managed warehouse inventory and ensured its accuracy
- Ensured safety protocols were followed in the warehouse
Education
Certified Clinical Medical Assistant -
Stepful | National Health Career Association
01.2024
High School Diploma - undefined
Champaign Central High School
Champaign, IL01.2006
Skills
- Phlebotomy: Venipuncture, Capillary Blood Collection, Specimen Preparation & Infection Control
- Medical: Ultrasounds, Injections, Fluid Aspiration, Cannulation, Catheterization, Patient Care, EMR
- Soft Skills: Communication, Customer Service, Building Rapport, Problem Solving
- Ophthalmic terminology
- Surgical assisting
- Ocular infection control
- Electronic health records management
- Patient care
- Medication administration
- Appointment scheduling
- Medical history documentation
- Cleaning & sanitation
- Postoperative care support
Certification
- CCMA - Certified Clinical Medical Assistant
- BLS Certified
Timeline
Ophthalmic Medical Technician
Chittick Family Eye Care
11.2024 - 09.2025
Customer Care Representative
Transitions Hospice
05.2023 - 10.2023
Warehouse Representative
Comcast
11.2021 - 03.2023
High School Diploma - undefined
Champaign Central High School
Certified Clinical Medical Assistant -
Stepful | National Health Career Association