Ebony Rivera
Orlando,FL
Summary
Conscientious Healthcare professional offering over 10 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Registered Medical Assistant Float
Advent Health
09.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Implemented care and efficiency improvements to support and enhance office operations.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Completed EKGs and other tests based on patient presentation in office.
- Measured patient pulse oximetry.
- Administered Vaccines and injections. (Adults and Pediatric)
Certified Medical Assistant
Orlando Health
11.2022 - 09.2023
- Answer telephone calls, triage patients, and/or leave messages to appropriate team members
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Promoted office efficiency, coordinating charts, completing requisition forms , and helping patients with diverse needs.
- Liaised with patients and addressed inquiries, and appointment requests.
- Oriented and trained new staff on proper procedures and policies.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Scan documents into patient chart, fax and mail correspondence
- Documented vital signs and health history for patients in clinic and hospital environments.
- Chaperone for providers when needed
- Provided interpreter services when requested.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Provided direct scheduling for Nurse Practitioner.
Certified Medical Assistant
61st Street Service Corporation/Columbia University
07.2022 - 10.2022
- Call patients to confirm appointment
- Schedule appointments and procedures (via Epic)
- Answer telephone calls, triage patients, and/or leave messages to appropriate team member
- Work closely with nurses and physicians to provide critical medical care and prescription refills
- Stock rooms, open provider rooms and offices
- Removed EEG devices from patients
- Vital Signs
- Scan documents into patient chart, fax and mail correspondence.
Administrative Clinician
Cure Staffing/IHP
09.2021 - 06.2022
- Nasopharyngeal swabbing for COVID-19 in NYC public schools
- Carry all PPE and supplies for crew. (Gloves, gowns, googles)
- Enter missing or important data information in Fulgent Software System
- Responsible for delivering specimen to FedEx
- Responsible for keeping inventory of supplies
- Communicate with Field Manager and supervisor with escalations.
Clinical Oncology Associate
Mount Sinai Hospital/Dubin Breast Center
03.2015 - 05.2021
- Obtained and entered vital signs in Epic EMR system
- Phlebotomy, blood draw and finger sticks
- Assisted with scheduling of employees
- Clean, stock, and prepared rooms for patients
- Trained and oriented new employees
- Assist doctors in procedures such as breast biopsies and wire localizations
- Chaperone doctors and assisted in gynecological procedures such as pap smears, and colposcopies.
- Identified issues, analyzed information and provided solutions to problems.
- Developed and maintained courteous and effective working relationships.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Gathered, processed, and shipped lab specimens.
- Maintained compliance with protocols covering patient care and clinical trial operations.
Certified Medical Assistant
Pinero Preventive Medical Care PA
05.2014 - 03.2015
- Obtained and entered vital signs in Aprima EMR system
- Filled out requisition forms and sent out specimens accordingly
- Perform IM injections and vaccinations and documented accordingly
- Triaged patients, made appointments, and called in prescriptions and refills
- Requested prior authorizations with insurance companies
- Cleaned, stocked and prepared rooms for patients.
Certified Medical Assistant
Winnie Palmer Women’s Clinic
09.2012 - 04.2014
- Super User for practice on new EMR (Allscripts)
- Documented in and provided practice support using EMR (Sunrise)
- Prepare and stocked rooms for patient visits and procedures
- Perform urodynamic testing, straight catheters, and bladder scanners
- Obtained and entered vital signs and patient history in the EMR system
- Assist doctors with patient visits and procedures
- Fill out laboratory requisition forms to send out specimens accordingly.
Medical Assistant
Foot Associates of New York
03.2012 - 09.2012
- Answer phones, translate for patients, schedule appointments, scanned documents, and verify patient eligibility, collected co-payments and balances due
- Assisted doctors with orthotics molding and filling out forms for orthotics
- Prepared rooms for patients to be seen
- Assisted patients with pertinent information for surgeries.
Education
Medical Assistant Certificate - Medical Assisting
Sanford-Brown Institute
New York, NY05.2011
High School Regents Diploma -
Manhattan Center For Science And Mathematics
New York, NY01.2002
Skills
- Bilingual fluent in English and Spanish
- Certified Interpreter via Orlando Health
- Registered Medical Assistant (American Medical Technologist)
- Registered Phlebotomist Technician (American Medical Technologist)
- Medication Administration
- Phlebotomy - Ran the outpatient lab at Dubin Breast Center for 2 years
- Patient Scheduling
- Patient Assessments
- Privacy and Confidentiality
- Conversant in Spanish
- Electronic Health Records (Epic)
Timeline
Registered Medical Assistant Float
Advent Health
09.2023 - Current
Certified Medical Assistant
Orlando Health
11.2022 - 09.2023
Certified Medical Assistant
61st Street Service Corporation/Columbia University
07.2022 - 10.2022
Administrative Clinician
Cure Staffing/IHP
09.2021 - 06.2022
Clinical Oncology Associate
Mount Sinai Hospital/Dubin Breast Center
03.2015 - 05.2021
Certified Medical Assistant
Pinero Preventive Medical Care PA
05.2014 - 03.2015
Certified Medical Assistant
Winnie Palmer Women’s Clinic
09.2012 - 04.2014
Medical Assistant
Foot Associates of New York
03.2012 - 09.2012
Medical Assistant Certificate - Medical Assisting
Sanford-Brown Institute
High School Regents Diploma -
Manhattan Center For Science And Mathematics
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