KATIE CORDERO
Mount Vernon,WA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant Float
Skagit Regional Health Float Pool
06.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Strengthened patient-provider relationships through compassionate communication and attentive listening skills.
- Streamlined office procedures for faster processing of insurance claims and patient paperwork.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
- Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.
- Established strong relationships with patients and their families, fostering trust and commitment to the healthcare plan.
- Suggested medical care and aid for life-threatening symptoms and navigated patients going to urgent care or the emergency department.
- Interviewed patients concerning physical complaints, discussed symptoms, asked questions, and status of treatment plan that provider recommended since last office visit.
Retail Associate
SonBridge
11.2022 - 03.2024
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Virtual Office Assistant
Hope For Bangladesh
12.2022 - 08.2023
- Provided comprehensive support to major gift officers, facilitating successful fundraising initiatives.
- Coordinated fundraising efforts to support christian education programs.
- Engaged in collaborative problem-solving for fundraising and donor development.
- Increased donor engagement by developing and implementing targeted fundraising strategies.
Biology Teacher Assistant
Walla Walla University Department Of Biology
09.2022 - 06.2023
- Established a positive classroom atmosphere that fostered respect among students and encouraged open dialogue about challenging concepts.
- Improved student understanding by incorporating hands-on activities and real-world examples into lessons.
- Used tests, quizzes, and other assignments to gauge students' learning and determine understanding of course materials.
- Established positive and encouraging relationship with students and helped to foster appreciation for biology and science.
- Developed materials for laboratory activities, homework assignments, and handouts to facilitate learning.
- Enhanced the learning experience by utilizing multimedia resources in classroom presentations and assignments.
Data Specialist
Walla Walla University's Alumni & Advancement Office
03.2022 - 03.2023
- Office experience, extraordinary attention to detail, problem solving skills, and demonstrated ability to organize and process data
- Assisted in meeting regulatory requirements by ensuring proper documentation and adherence to data governance policies for the alumni database of 1,000 + in PeopleSoft SIS and Slate CRM.
- Handled information requests for public and protected data, employing proper procedures to handle each and protect important assets.
- Actively participated in the development of new processes or methodologies that enhanced overall efficiency within the department.
Teacher Assistant
Walla Walla University's Department of Psychology & Education
03.2020 - 03.2023
- Graded assignments and reported individual progress to teacher for 90+ students each quarter.
- Adhered to classroom protocols to keep areas clean, neat, and organized.
- Supported student learning objectives through personalized and small group assistance.
- Distributed learning materials such as worksheets, textbooks and group assignments.
- Contributed to increased student success by providing one-on-one support for struggling learners.
Curriculum Librarian Assistant
Walla Walla University's Department of Psychology & Education
01.2019 - 03.2023
- Assists in finding by using various sources and providing training on information literacy
- Answered patron questions in-person or by phone regarding library services and resources.
- Developed library displays and implemented innovative outreach activities for improved community engagement.
- Developed subject expertise on selected topics to better assist patrons with specialized research needs.
- Supported librarians in maintaining an organized, up-to-date collection through meticulous cataloging and shelving tasks.
- Streamlined circulation processes by expertly managing check-in and check-out procedures for various materials.
- Assisted patrons with research strategies, resulting in more effective use of library resources.
Annual Giving Assistant Manager
Walla Walla University's Alumni & Advancement Office
09.2019 - 04.2022
- Supervised and provided updates for the alumni database in PeopleSoft SIS and Slate CRM by tracking phone calls, email and phone correspondence
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Seasonal Administrative Assistant
South Alder Farms Limited Partnership
06.2018 - 09.2021
- Use computer for spreadsheet, word processing, and database management
- Processed border crossing paperwork, translating documents from English to Spanish, and facilitated disputes on site
- Prepared, organized, and maintained farm procedures for their yearly audit.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Created and maintained databases to track and record customer data.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding 50+ new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team along with payroll context.
- Assisted development and implementation of new administrative procedures.
- Researched cultural etiquette and specific use of slang words.
Middle School Teacher Assistant
Skagit Adventist School
09.2015 - 06.2018
- Consistently updated grades in multiple software systems
- Provide feedback to students along with the teacher’s commentary
- Worked together as a team for accurate results in project management for efficient success of students.
Education
Bachelor of Science in Health Science -
Walla Walla University
Biology Minor -
Walla Walla University
College Place, WASkills
- Problem Solver /Team Player
- Patient Care Coordination
- Spanish proficiency (speak, read, & write)
- Vital Sign Monitoring
- Medical Records Management
- Mentoring & Leadership
- Laboratory Specimen Collection
- Wound Care Assistance
- Immunization Administration
- Medical Terminology
- Clinical Documentation
- Patient Scheduling
Accomplishments
- Recognized for outstanding dedication to patient care.
- Supervised team of 10 officers that ran the Latin American Student Association to promote diversity at Walla Walla university for 3 years.
- Supported team leaders in music for community outreaches at my local student run churches of Nuestra Iglesia and Berean for 2 years by teaching sopranos their parts in the performances.
- Participated in the Berean choir for Black History Month performances for 3 years.
- Organized events for 100+ students to experience a multicultural unity and learning environment.
- Advocated in 2020 with Washington Student Engagement Networks in regards to closing the gap in state aid for secondary education by empowering students as leaders, delivering an inclusive student voice, protecting student aid, and promoting collaborative communication for higher education attainment.
- Researched the association of Octopus keel with burrowing ability.
References
References available on request.
Hobbies and Interests
- Spanish
- Music
- Coding games
- Thrift shopping
- Strategic board and Fitness
- International Cooking
- Language Learning
Certification
- RMA - Registered Medical Assistant
Additional Information
I was a research assistant for morphological studies.
Springbett, C., Cordero, K., Ellis, G., Haeger, C., & Onthank, K. L. (2023). Mysterious Morphology: An Investigation of the Octopus Keel and Its Association with Burrowing. Biology, 12(9), 1204.
Timeline
Registered Medical Assistant Float
Skagit Regional Health Float Pool
06.2023 - Current
Virtual Office Assistant
Hope For Bangladesh
12.2022 - 08.2023
Retail Associate
SonBridge
11.2022 - 03.2024
Biology Teacher Assistant
Walla Walla University Department Of Biology
09.2022 - 06.2023
Data Specialist
Walla Walla University's Alumni & Advancement Office
03.2022 - 03.2023
Teacher Assistant
Walla Walla University's Department of Psychology & Education
03.2020 - 03.2023
Annual Giving Assistant Manager
Walla Walla University's Alumni & Advancement Office
09.2019 - 04.2022
Curriculum Librarian Assistant
Walla Walla University's Department of Psychology & Education
01.2019 - 03.2023
Seasonal Administrative Assistant
South Alder Farms Limited Partnership
06.2018 - 09.2021
Middle School Teacher Assistant
Skagit Adventist School
09.2015 - 06.2018
Bachelor of Science in Health Science -
Walla Walla University
Biology Minor -
Walla Walla University
- RMA - Registered Medical Assistant
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