Ebony Shelton
Grand Prairie
Summary
Hardworking professional bringing proven direct support experience developed during healthcare career. Knowledgeable about paperwork procedures, mobility assistance and documentation requirements. Team-oriented and adaptable to changing needs.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Enrich Personal Care Services
Monroe
01.2025 - 03.2025
- Assisted patients with daily living activities and personal hygiene needs.
- Maintained cleanliness and organization in patient care areas.
- Supported patient mobility through safe transfer techniques and equipment use.
- Communicated effectively with patients and families regarding care plans.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Helped create a safe environment by following infection control policies.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Package Handler
FedEx:Ground
Lancaster
11.2022 - 02.2025
- Loaded and unloaded packages on conveyor belts and trucks.
- Scanned package barcodes to track shipments accurately.
- Maintained cleanliness and organization in work areas at all times.
- Followed safety protocols to minimize workplace hazards consistently.
- Assisted in loading delivery trucks with prepared packages.
- Collaborated with team members on tasks such as sorting mail into designated bins.
- Checked all outgoing shipments to ensure accuracy of contents.
- Protected company inventory by maintaining and organizing storage areas.
Animal Caretaker
Dallas Animal Services
Dallas
03.2023 - 12.2024
- Administered medications and treatments as directed by veterinary staff.
- Assisted with animal intake processes, including health assessments and documentation.
- Engaged with the public to promote adoptions and responsible pet ownership.
- Monitored animal behavior to identify signs of distress or illness promptly.
- Educated visitors about animal care practices and available services offered.
- Ensures that all safety protocols are followed while handling animals in order to prevent accidents or injuries to staff or visitors.
- Interacts with visitors regarding questions about the facility's operations and provides educational talks related to the welfare of the species being cared for.
- Maintains accurate records of animal feeding schedules, medication administration and other relevant data.
- Trained new staff members on proper animal handling procedures.
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Registered Dental Assistant - Dental
Pure Dental Academy
Irving, TX12-2023
High School Diploma -
Life High School
Irving, TX05-2022
Skills
- Vital sign monitoring
- Patient mobility assistance
- Infection control
- Electronic health records
- Medical terminology
- Patient care
- Patient education
- Customer service
- Time management
- Equipment sterilization
- Communication skills
- Problem solving
- Interpersonal skills
- Dental radiography
- Safety protocols
- Treatment room setup
- Strong writing and verbal skills
- Package sorting
- Team collaboration
- Organizational skills
- Adaptability
- Work ethic
- Cash handling
- Data entry
- Active listening
- Basic mathematics
- Multitasking and organization
- Cultural awareness
- Cash register operation
- Phone etiquette
- Guest services
Certification
- Registered Dental Assistant
Languages
Spanish
Limited
Timeline
Patient Care Technician
Enrich Personal Care Services
01.2025 - 03.2025
Animal Caretaker
Dallas Animal Services
03.2023 - 12.2024
Package Handler
FedEx:Ground
11.2022 - 02.2025
Registered Dental Assistant - Dental
Pure Dental Academy
High School Diploma -
Life High School
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