Ebony Stapleton

• Prepared weekly reports summarizing sales activities, forecasts and performance metrics.
• Conducted cold calls to generate new business leads.
• Ensured compliance with all applicable laws and regulations related to selling practices.
• Monitored competitor activities and recommended changes accordingly.
• Assisted in resolving customer complaints in a prompt manner.

Linen Room Attendant ensures the delivery of clean uniforms, towels, and linens to clients. Duties include sorting, assembling, and wrapping linen packs and restocking as needed. Being a Linen Room Attendant tracks linen usage and provides clean linens as requested. May require

• Unloaded and folded clean laundry from dryers and stored in appropriate areas.
• Received and marked articles for laundry, identifying code numbers or names, using hand or machine markers.
• Loaded and unloaded washers and dryers, observing correct operating instructions.
• Moved loads between machines, operated ironing equipment and folded laundered items.

• Cleaned customer laundry according to care instructions for specific garments and articles of clothing.
• Washed and polished glass windows and doors to keep entryways clear and professional.
• Employed deep-cleaning techniques for areas in need of additional sanitation.
• Organized supplies for use based on expected customer needs.
• Encouraged team members to exceed individual sales goals.
• Collaborated with other departments such as Marketing or Customer Service on projects related to the sales process.
• Generated reports summarizing team performance against established goals.

• Locked guest rooms after performing housekeeping services and maintained complete security.
• Delivered extra linens, paper products and toiletries to guests.
• Welcomed guests, provided answers to questions and anticipated guests' service needs.
• Vacuumed, dusted and polished furniture in common areas, hallways and waiting areas at elevators.
• Delivered and retrieved irons, ironing boards and various special items to guests.
• Replenished each guest room with water glasses, toiletries and paper products.
• Managed linen cart by keeping neat and organized.
• Cleaned closets and door tracks in guest rooms to remove dust and debris.
• Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
• Sanitized and cleaned sinks, mirrors, toilets and showers.
• Supplied extra towels and toiletries when requested to optimize guest comfort.
• Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
• Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
• Communicated with maintenance team on damages to repair.