Ebony Stephens
Port Wentworth,GA
Summary
Dedicated professional with experience in fast-paced environments, excelling in customer service and problem-solving. Demonstrates adaptability and teamwork while ensuring compliance with safety standards to enhance overall service quality.
Overview
2
2
years of professional experience
Work History
Package Handler
FedEx
Pooler, GA
12.2025 - Current
- Collaborated with team members to streamline package sorting processes for improved workflow.
- Followed safety protocols while handling packages to minimize risk of injury or damage.
- Adapted quickly to changes in workload demands, demonstrating flexibility during peak times.
- Supported peak season demands by volunteering for extra shifts, ensuring no delays in package processing.
Crew Member/ Certified Trainer
Chipotle
Rincon, GA
02.2025 - 11.2025
- Delivered high-quality customer service in fast-paced environment.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Followed safety protocols to ensure compliance with health regulations.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Assistant Sales Manager
Manhatttan Fashion Inc.
Savannah, GA
05.2024 - 02.2025
- Analyzed customer feedback to enhance service quality and improve overall satisfaction.
- Assisted sales team with completing customer transactions and managing issues.
- Developed strong client relationships for repeat business and increased referrals.
- Cultivated a positive work environment through fostering teamwork, open communication channels among staff members contributing towards higher employee satisfaction and retention rates.
- Completed store opening and closing procedures by counting drawers and managing security.
Education
Communications
Georgia Highlands College
Rome, GA05.2027
Skills
- Team collaboration
- Relationship building
- Customer service
- Clear communication
- Attention to detail
- Customer engagement
Timeline
Package Handler
FedEx
12.2025 - Current
Crew Member/ Certified Trainer
Chipotle
02.2025 - 11.2025
Assistant Sales Manager
Manhatttan Fashion Inc.
05.2024 - 02.2025
Communications
Georgia Highlands College