Ebony Stringer
Florence
Summary
Dedicated administrative professional with excellent Billing ,customer service skills and knowledge of administrative waste disposal procedures. Interested in opportunities in the industry focusing on, customer care, and office management. Health Information Technology has been my recent professional pursuit.
Overview
17
17
years of professional experience
Work History
Billing Specialist
Waste Management
Ewing, NJ
08.2017 - 09.2025
- Processed and generated billing for assigned Market Area’s for Roll Off customer waste services.
- Creates invoices, transmits file to print vendors, and post billing transactions.
- Researches, resolves and manages customer credit balance reports.
- Reviews and maintains various billing reports.
- Reviewed billing discrepancies and resolved issues to maintain customer satisfaction.
- Implemented automated invoicing solutions, reducing manual entry errors and improving accuracy.
Medical Records Coordinator
Hamilton Grove
Hamilton, NJ
06.2015 - 08.2017
- Maintained medical records for a 218 rehab / long term care facility.
- Frequent contact with physicians for discharged residents.
- Managed patient medical records ensuring compliance with HIPAA regulations.
- Audited medical records for completeness and accuracy, reducing discrepancies.
- Processed medical records requests from outside providers according to facility, state, and federal law.
Client Service Representative
Source4Teachers
Cherry Hill, NJ
03.2014 - 05.2015
- Daily temporary substitute teacher placement and paraprofessional positions for over seventy school districts
- Frequent correspondence via telephone and email between School District board members. Administrators for School districts
- Managed scheduling and placement of substitute teachers efficiently across various school districts.
Reconciliation Clerk
GHI - Emblem
New York, NY
12.2009 - 05.2010
- Preparation and posting of all commission write off and refund adjustments.
- Analyze and report billing updates, for new enrollees/terminations and collections.
- Analyzed financial statements to identify variances and implement corrective actions.
Enrollment Specialist
GHI - Emblem Health
New York, NY
10.2008 - 11.2009
- Determine benefit eligibility for NYS CHP, FHP and Medicaid.
- Verification of income, demographic, citizenship and family size
- Updated, entered, and reviewed customer data.
- Communicated effectively via telephone, email, and in person with prospective customers.
Education
Bachelor of Science - Health Information Management
DeVry University
Iselin, NJAssociate of Science - Health Information Technology
Devry University
Iselin, NJ11.2025
Skills
- Billing systems and software
- Insurance verification
- Invoice processing
- Customer service
- Decision-making
- Data entry proficiency
- HIPAA compliance
- Account reconciliation
- Payment posting
- Month-end closing procedures
- Team collaboration
- Accounts receivable management
- Attention to detail
- Verbal and written communication
- Monthly billing management
- Cash posting
- Billing and invoicing
- Administrative support
Timeline
Billing Specialist
Waste Management
08.2017 - 09.2025
Medical Records Coordinator
Hamilton Grove
06.2015 - 08.2017
Client Service Representative
Source4Teachers
03.2014 - 05.2015
Reconciliation Clerk
GHI - Emblem
12.2009 - 05.2010
Enrollment Specialist
GHI - Emblem Health
10.2008 - 11.2009
Bachelor of Science - Health Information Management
DeVry University
Associate of Science - Health Information Technology
Devry University