Summary
Overview
Work History
Education
Skills
Timeline
Generic
Ebony Thomas

Ebony Thomas

Philadelphia,PA

Summary

Dynamic and detail-oriented professional with a proven track record at Jersey Mike's Subs, excelling in safe food handling and customer service. Recognized for enhancing team productivity and improving customer satisfaction through effective leadership and organization. Committed to maintaining high standards of cleanliness and efficiency in fast-paced environments.

Overview

9
9
years of professional experience

Work History

Prep Cook

Jersey Mike's Subs
06.2022 - Current
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Supervisor

Pretzel Factory
02.2019 - 11.2021
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Supervisor

Pret A Manger
07.2019 - 09.2020
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.

Cashier

Wendys Restaurant
07.2016 - 05.2019

Take orders give customers there money.make sure they pleased ,make food and services.

Education

Yes - General Studies

Simon Gratz High School
Philadelphia, PA
09.2000

Skills

  • Attention to detail
  • Cleaning and organization
  • Customer service
  • Safe food handling

Timeline

Prep Cook

Jersey Mike's Subs
06.2022 - Current

Supervisor

Pret A Manger
07.2019 - 09.2020

Supervisor

Pretzel Factory
02.2019 - 11.2021

Cashier

Wendys Restaurant
07.2016 - 05.2019

Yes - General Studies

Simon Gratz High School
Ebony Thomas