Ebony Williams

• Monitored store premises to prevent theft and ensure safety of customers and staff.
• Conducted routine inspections of all areas, identifying potential security risks and addressing them promptly.
• Responded to alarms and incidents, coordinating with law enforcement when necessary for swift resolution.
• Maintained accurate records of security activities, incidents, and investigations for management review.

• Processed customer transactions efficiently and accurately using point-of-sale systems.
• Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
• Maintained cleanliness and organization of checkout area to ensure a welcoming environment.
• Collaborated with team members to streamline checkout processes and reduce wait times.
• Greeted customers entering store and responded promptly to customer needs.

• Maintained high standards of cleanliness and hygiene across all facility areas.
• Operated cleaning equipment, ensuring proper usage and maintenance protocols were followed.
• Collaborated with team members to optimize sanitation processes and workflows.
• Conducted regular inspections to identify and address potential safety hazards.
• Maintained neat, clean and sanitized work areas.
• Followed company and OSHA safety protocols for handling and disposing of hazardous materials.

Conducted Thorough interviews for accurate data collection, resulting in high quality research outcomes

Maintained detailed records of survey responses, ensuring data integrity and easy access for analysis

Stayed current on industry trends and research methodologies, allowing for continuous improvement in survey interviewing techniques

• Stocked, tagged and displayed merchandise as required.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Ensured compliance with company policies and procedures while processing transactions efficiently.
• Promoted store promotions and incentive programs to increase overall sales revenue.

• Enhanced customer loyalty by participating in rewards program enrollment.
• Enhanced shopping experience, provided product information and location assistance.
• Improved efficiency, organized checkout area for optimal workflow.
• Managed cash drawer accurately, ensuring all transactions balanced at end of day.
• Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
• Implemented loss prevention strategies, reducing instances of theft at checkout.