Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Ebonye Rowan

Ebonye Rowan

Montgomery,AL

Summary

Seasoned Small Business Owner with 3+ years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals.

Organized, motivated and eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.

Overview

5
5
years of professional experience

Work History

Authorization Specialist

Everise
08.2022 - Current
  • Input all patient data regarding claims and prior authorizations into system accurately
  • Provided about 30-50 prior authorization requests a day for physicians, healthcare providers and patients in accordance with payer guidelines
  • Evaluated clinical criteria for approval or denial of services requiring pre-authorization
  • Verified eligibility and compliance with authorization requirements for service providers
  • Researched denied claims and contacted insurance companies to resolve these issues

Executive Assistant

The Akeso Group
12.2020 - Current
    • Handled confidential and sensitive information with discretion and tact.
    • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
    • Organized and coordinated conferences and monthly meetings.
    • Processed travel expenses and reimbursements for executive team and senior management group.
    • Screened calls and emails and responded accordingly to support executive correspondence.
    • Used Spreadsheets to produce monthly invoices, reports, and other deliverables.

Travel Business Owner

Tranquil Destinations
04.2021 - 05.2023
  • Consulted with customers to assess needs and propose optimal solutions.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Worked with marketing teams to create print and online advertisements to bring in new customers.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Crafting Design Specialist

Bunnie's Creations
06.2019 - 05.2023
  • Collaborated with clients to address brand imaging and marketing style.
  • Obtained approval of concepts by submitting rough drafts to client.
  • Developed and maintained comprehensive library of design assets for easy access and reuse.
  • Applied skill in color theory and composition to bring client visions to fruition.
  • Maintained consistent use of graphic imagery in materials and other marketing outreach.
  • Created marketing materials, including brochures, flyers and product catalogs to brand standards.
  • Designed and developed interactive web and mobile experiences to drive user engagement.

Ambassador

Amazon
01.2019 - 04.2022
  • Assisted with daily opening and closing tasks to maintain clean, neat and organized store.
  • Provided accurate and detailed descriptions of services, facility features and hours of operation.
  • Achieved sales goals by implementing targeted selling strategies.
  • Maintained professionalism and efficiency while working closely with leadership.
  • Used pallet jack to maneuver large packages and empty pellets
  • Induct and scan incoming packages for delivery.
  • Moved packages from conveyor belt to stow buffer
  • Stowed packages in proper route assignments for delivery.

Education

Associate of Science - Criminal Justice

ITT Technical Institute
Baton Rouge, LA
12.2011

High School Diploma -

West Feliciana High School
Saint Francisville, LA
05.2009

Skills

  • 15 years Customer Service Experience
  • Money handling, Debit/Credit transactions, ACH payments
  • Bookkeeping & Typing
  • Proficient in Microsoft Office Applications
  • Effective Communication Skills
  • Problem Resolution
  • Administrative Support
  • Data Entry

Timeline

Authorization Specialist

Everise
08.2022 - Current

Travel Business Owner

Tranquil Destinations
04.2021 - 05.2023

Executive Assistant

The Akeso Group
12.2020 - Current

Crafting Design Specialist

Bunnie's Creations
06.2019 - 05.2023

Ambassador

Amazon
01.2019 - 04.2022

Associate of Science - Criminal Justice

ITT Technical Institute

High School Diploma -

West Feliciana High School

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Ebonye Rowan