Jeff Stotler
Trinity,NC
Summary
Experienced Auto Damage Appraiser well-versed in assessing and documented vehicle damage. Detail-oriented and hardworking with excellent customer service and organizational skills. Persuasive communicator and skilled negotiator looking for a new professional challenge with room for advancement.
Overview
23
23
years of professional experience
Work History
Auto Body Estimator
Perdue Body Shop
Greensboro, NC
03.2020 - Current
- Completed appraisals on automobiles, light trucks, custom cars, vans and many other vehicle types.
- Documented damage with photographs and detailed written descriptions.
- Liaised between car owners and insurance agencies about auto damage and insurance claims.
- Provided quotes on repairs with great accuracy, taking insurance, type of car and extent of damage into consideration.
- Used CCC to calculate damages and claim values.
- Completed 6-8 estimates per week
Insurance Sales Agent
National General Insurance Company
Winston-Salem, NC
01.2019 - 02.2020
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Sold auto, home, life and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
Owner/Operator Manager
Hwy 55 Burgers Shakes & Fries
Mount Airy, NC
01.2016 - 03.2019
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Kept detailed records of daily progress to identify and correct areas needing improvement.
- Maintained professional, organized and safe environment for employees and patrons.
- Supervised labor costs and departmental expenses to remain in line with budget.
Territory Sales Manager
Pepsi Bottling Ventures LLC
Winston Salem, NC
07.1999 - 08.2015
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Targeted prospects in other territories through careful research of competitor products, services and trends.
- Led targeted training programs to educate staff on product benefits and service capabilities.
- Called on over 100 accounts each month
Education
Bachelor of Science - Sports Medicine
Appalachian State University
Boone, NC05.1996
Master of Science - Physical Education
Winthrop University
Rock Hill, SC05.1998
Skills
- 15 years of management experience
- 15 years customer service experience
Timeline
Auto Body Estimator
Perdue Body Shop
03.2020 - Current
Insurance Sales Agent
National General Insurance Company
01.2019 - 02.2020
Owner/Operator Manager
Hwy 55 Burgers Shakes & Fries
01.2016 - 03.2019
Territory Sales Manager
Pepsi Bottling Ventures LLC
07.1999 - 08.2015
Bachelor of Science - Sports Medicine
Appalachian State University
Master of Science - Physical Education
Winthrop University
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