Shane Thredgold
Orem,UT
Summary
Experienced Auto Damage Appraiser well-versed in assessing and documented vehicle damage. Detail-oriented and hardworking with excellent customer service and organizational skills. Persuasive communicator and skilled negotiator looking for a new professional challenge with room for advancement.
Overview
12
12
years of professional experience
Work History
Auto Body Estimator
Valet Auto Body
Draper, UT
10.2012 - Current
- Documented damage with photographs and detailed written descriptions.
- Inspected vehicles to evaluate necessary repairs and determine extent of damage.
- Provided quotes on repairs with great accuracy, taking insurance, type of car and extent of damage into consideration.
- Liaised between car owners and insurance agencies about auto damage and insurance claims.
- Negotiated completed damage estimates and repair costs.
- Enhanced customer satisfaction by delivering honest advice to policyholders in regards to repair work and body shop processes.
Health Care Aide
Salt Lake Behavioral Health
Salt Lake , UT
01.2010 - 10.2012
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Maintained clean, safe and well-organized patient environment.
- Adhered to all resident lifting and safe lifting instructions and rules.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Education
No Degree - Automotive Repair
UVSC
Orem, UTHigh School Diploma -
Springville High School
Springville, UT05.2005
Skills
- Insurance advising
- Claims Management
- Estimation skills
- Repair process understanding
- Repair quotes
- Customer service expertise
- Claims process explanation
Accomplishments
I Car Gold Class Certified
Proficient In CCC, Mitchel, And Audatex Estimating Software
Timeline
Auto Body Estimator
Valet Auto Body
10.2012 - Current
Health Care Aide
Salt Lake Behavioral Health
01.2010 - 10.2012
No Degree - Automotive Repair
UVSC
High School Diploma -
Springville High School
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