Hi, I’m
EBONYWISDOM RIVERS PORTER
MEDICAL SME SPECIALIST
DREXEL HILL,PA
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Experienced SME Specialist with over 10 years of experience in the Medical field. Excellent reputation for resolving problems and improving integrated medical records of patient data. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills as well as motivation to learn, grow and excel.
Overview
13
years of professional experience
1
Certification
31
years of post-secondary education
Work History
Moore Eye/Levin, Luminais, & Chronister Eye Assc.Springfield And Thorndale, PA
Opthalmic Technician/EMR Consultant
01.2018 - 01.2022
Job overview
- Work with auto refractions, visual acquities, visual fields, optic nerve and retina OCT, pachymetry, tonometry, work ups, administration, scribing, assist with Eyelea and botox injections, assist with medical office procedures, instilling medical drops, eyeglass repair, and medication familiarity.
- Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
- Prepared patient care reports, medical necessity forms, and incident reports to document shift details and enter in database.
- Administered tests and medication to stabilize patients in field or in transit.
- Recorded situational medication administration and patient statuses using multiple Optical EMR systems to collect data preparedness.
Hollywood Medical CenterHollywood, FL
GO LIVE APPLICATION SUPPORT ANALYST
12.2015 - 06.2017
Job overview
- Setup and configuration of Centricity: Add new users, new specialties, new roles, handouts, letters, encounter types, document types, and created new flow sheets
- Trained providers on MU measures Stage II, troubleshoot EMR issues, addressed helpdesk tickets and workflow re-engineering
- Created new forms with VFE (Visual Form Editor) Edited CCC forms with TFE (Text File Editor)
- Participates in normal system upgrades at direction of Project Manager
- Routinely meet with user groups of supported applications
- Created plans and communicated deadlines to complete projects on time
Long Lane Medical CenterUpper Darby, PA
MEDICAL OFFICE MANAGER/EMR TECHNICIAN
10.2007 - 02.2015
Job overview
- Operated and maintained GE Centricity EMR systems
- Handled incoming calls & scheduling
- Managed office budget
- Handling inquiries from patients
- Ensured medical samples were properly labeled
- Updated patient records through Centricity EMR system.
- Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
- Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars.
- Assessed processes and procedures, complying with OSHA and HIPAA regulations.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing and accounts receivable.
- Developed close working relationships with front office and back office staff.
- Prepared patient care reports, medical necessity forms, and incident reports to document shift details and enter in database.
- Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars
Education
Kaplan UniversityPhiladelphia, PA
Medical Assistant Certification from Medical Assisting/Phlebotomy
11.2009 - 10.2010
University Overview
- Honoree of Salutatorian
- 4.1 GPA
Nova Southeastern UniversityDavie, FL.
Associate of Science from Computer Science/Psychology
07.1999 - 05.2001
University Overview
- 4.2 GPA
McArthur High SchoolHollywood, FL
High School Diploma
09.1993 - 05.2022
Skills
- Interpersonal Communication
- Patient Data Coding
- Medical History Recording
- Word Processing Software
- Patient Medical Records Maintenance
- Patient Health Information Access
- Protected Health Information
- Medical Release of Information ROI
- Computerized Indexing Systems
- EMR/EHR Systems
- Medical Histories and Vital Statistics
- Medical Transcription
- Medical Terminology
- ICD-9 Coding
- ICD-10 (International Classification of Disease Systems)
Certification
- Medical Scribe Certification - February 2022
- Medical Assistant Certification, Kaplan University - October 2010
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Opthalmic Technician/EMR Consultant
Moore Eye/Levin, Luminais, & Chronister Eye Assc.
01.2018 - 01.2022
GO LIVE APPLICATION SUPPORT ANALYST
Hollywood Medical Center
12.2015 - 06.2017
Kaplan University
Medical Assistant Certification from Medical Assisting/Phlebotomy
11.2009 - 10.2010
MEDICAL OFFICE MANAGER/EMR TECHNICIAN
Long Lane Medical Center
10.2007 - 02.2015
Nova Southeastern University
Associate of Science from Computer Science/Psychology
07.1999 - 05.2001
McArthur High School
High School Diploma
09.1993 - 05.2022
- Medical Scribe Certification - February 2022
- Medical Assistant Certification, Kaplan University - October 2010
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